Job Description

About Neiman Marcus GTS

The Neiman Marcus Group is a luxury retailer and a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. As we continue investing in new technologies, our Neiman Marcus Global Technology Services (NM GTS) center in Bangalore, India, is helping us with rapid digital transformation efforts to deliver the best integrated customer experience across our stores and our online and remote digital selling points. If you are curious and passionate about technology that is transforming and shaping tomorrow\'s luxury retail, interested in a role change and would want to enjoy the work culture of a 100-year-old luxury retailer, then you will find a home with us. At NM GTS you know your purpose, aim for mastery and autonomy to take ownership of your career. For more information, visit neimanmarcusgroup.com.



Qualifications:

• Bachelor or advanced degree in IT, Computer Science, Engineering, or related field
• 5 years with requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience.
• 2+ years of implementing and configuring Marketing and Communication solutions: email, SMS, chat, automated bots, and custom development using web based, cloud architecture and micro-services.
• 2+ years of experience with integrating internal and external systems using a variety integration patterns including ETL, web services, and real-time messaging. Specific experience with Cloud Platforms (AWS), Serverless architecture and Java RESTful API Development is required.
• 2+ years of experience with developer tools including GIT, Jenkins, NodeJS, ReactJS, AWS lambda, SNS, SQS, Elasticsearch, S3, DynamoDB is required.
• 1+ years of experience with communication platforms such as Twilio/SendGrid is preferred.
• Programming experience in building high quality software and ability to understand architecture principles and perform development adhering to the principles
• Ability to develop highly available systems with fallback capability
• Demonstrate strong understanding of development processes and agile methodologies
• Experience with preparing systems for peak seasons such as holiday for retail
• Experience developing and leveraging relationships in cross-functional teams
• Strong communication skills

• Ability to interact with both technical and executive stakeholders as needed.
• Provide technical leadership for the communication hub and delivery platforms including email, SMS, and chat
• Perform hands-on design, development, and implementation
• Assist with architecture and technical evaluation for customer communication solutions.
• Accountable for technical customer hub solution
• Facilitate solution design discussions
• Track and close requirements signoffs in an Agile (Jira)environment
• Strong development knowledge using node.js, dynamo DB and AWS RDS instances
• Deep understanding of monitoring and logging using AWS tech stack
• Strong RESTful API development knowledge using AWS Lambda (node.js)

Neiman Marcus GTS