Job Description

Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.Job Title - Senior Engineer / Assistant Manager - Safety & Quality (MP Service)Location: Mumbai | Reporting to: Regional Q&S ManagerPurpose

• Drives handing over from Major Project to Service in Safety and Quality
• This role will ensure the Safety and Quality handing over in MP installation to Service.
• Monitor and escalate the gaps in the quality, process implementation through various audits and meetings.
• Support Front lines to achieve their Safety and Operational parameters.

Are you the one?

• Bachelors degree in Engineering or Any relevant degree.
• 15+ years of experience in Elevator Service and 5+ years of experience as Engineer (Mechanical)

What will you be doing?

• Ensure equipment maintainability during GAD preparation stage along with CSE - All project
• Perform early entry in MP Installation along with Adjuster all QA Checks (Mandatory for One Unit / Spec / Project)
• Certify Safety and Quality handing over and recommend for MP Service Manager and HO TSG
• Ensure Safety and Quality functioning of Elevator in Service

Installation to Service Handing over:

• Provide Input to MP CSE team during GAD preparation towards Service Maintainablity.
• Perform site thorough audit during all QA check - for a equipment in all project (Specification)
• Analyse the top 3 repeated issues noted during installation and highlight during Installation-Service meeting.
• Monitor the LIFS calls and I-Calls in LIFS - Analyse for the deviation and highlight to Installation team for correction.

Service

• Participate and highlight the Safety and Quality issues (related to Installation) during Monthly Installation and Service meeting.
• Understand the MP Maintenance Challenges and address the same in on-going/future projects
• Track material consumption (Premature failure/LIFS Material Consumption etc) from TSE/MP Service Manager for further corrective action during Installation stage
• Perform Safety and Quality Audit in MP Service Units and share the audit finding to Supervisor and TSE for improvement

Performance measures

• No of audit
• NC point completion on time
• Safety (IIFR, Audits, safety compliance)
• NPI, Customer complaints
• FYCOR
• Call Out Rate
• LIFS Material consumption
• MP Service Operational & Safety Parameter

What do we offer?

• Career progression and opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded

Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on

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