Job Description

Company Description

Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.



Company\xe2\x80\x99s Technology & Enterprise Service Group aims to provide company Employees with robust technology infrastructure and strategic workplace solutions to deliver a consistent employee experience around the world while handling information security and data integrity. Teams aligned to support the firm\xe2\x80\x99s functions.
Modern Workplace Engineering is looking for an endpoint engineer with a focus on supporting macOS and iOS The position is based in Gurugram, India. The candidate will be responsible for all manner of engineering related to enterprise integration of macOS and optionally iOS / iPadOS within the highly regulated, company\'s Digital Workplace environment. The individual will work as a key contributor as part of a global team where diverse perspectives are respected, and success depends on effective cross-functional collaboration with multiple subject matter groups. An individual who can demonstrate a pride of ownership in everything they do is of the highest importance.

Responsibilities:

• Provide engineering-level support for corporate-owned Apple devices.
• Be responsible for the deployment and administration of the JAMF Cloud MDM solution
• Administrate of Office 365 / Intune / Azure device compliance integrations / MobileIron MDM
• Maintain the development, test, and production environments
• Architect and align JAMF and Apple technology with business processes to enhance efficiency
• Create and maintain technical documentation as well as assist with training and related materials as needed
• Manage test plans and testing groups of users for new releases of macOS
• Disrupt assumptions, challenge the status quo, and break previous boundaries via consensus building and process refinement for the advantage of the user base
• This position requires candidate to work in the office.

• 5+ years of total progressive IT experience
• JAMF 300 certification, JAMF 350/400 preferred. Equivalent experience followed by obtaining certifications within 90 days of the beginning of employment will be considered
• 2+ years\xe2\x80\x99 experience supporting JAMF Pro/Cloud, MobileIron, and Intune in a large enterprise
• 2+ years supporting Apple platforms in enterprise environments of 500+ macOS machines
• Strong understanding of supporting technologies such as authentication, networking, wireless, VPN, peripherals, etc

• Strong communication skills at all levels, from end users to IT peers
• Scripting proficiency in ZSH / Bash / Python is a plus
• Previous experience with ZScaler and macOS is a plus
• Advanced packaging experience, JAMF package manager, and Microsoft Auto Update
• Experience with SCEP/NDES, Active Directory, Azure AD, and certificate distribution, highly desirable
• Optional, experience with mobile MDM concepts ex: iOS \xe2\x80\x93 supervision, restriction policies, per-app VPN
• Experience with Apple Business Manager, Volume Purchase Program, and Apple Configurator
• Experience with Service Now integrations
• Ability to successfully work independently as well as in a global team

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Miratech