Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500xc2xae. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.The Senior ER Partner is a key partner to the Global Human Resource Business Partners (HRBPs); Global Employment Law Team; Diversity, Equity, and Inclusion Team; and Global Safety & Security Team. The ER Partner provides advice and counsel to employees, managers, leaders, and HRBPs related to performance management challenges, interpersonal conflict, conduct issues, and various other employee relations matters as needed. The ER Partner supports the completion of investigations and grievance processes, ensuring they are conducted in a thorough, neutral, and timely manner, and partnering with Global Employment Law as necessary and/or appropriate. The ER Partner identifies broader employee relations issues across the enterprise, partnering cross-functionally with COE's to recommend, implement, and effectuate improvements to the employee experience through consistency and compassion and with a scalable approach.What You Get To Do
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