Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we\'ve been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.Were currently looking for a high caliber professional to join our team as Senior Vice President, Senior Employee Relations Investigator - Hybrid based in Mumbai, India.Being part of our team means that well provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:\xc2\xb7 Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.\xc2\xb7 We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. Thats why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.\xc2\xb7 We empower our employees to manage their financial well-being and help them plan for the future.\xc2\xb7 Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.\xc2\xb7 We have a variety of programs that help employees balance their work and life, including generous paid time off packages.\xc2\xb7 We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.The Senior Employee Relations Investigators primary responsibilities are to conduct investigations of HR-related concerns escalated to the Employee Relations & HR Policy COE (COE) from all sources, and to facilitate Global Disciplinary Review meetings. The role requires a strategic professional who stays abreast of developments in Employee Relations investigations and Employment Law and contributes to the COEs directional strategy.In this role, you are expected to:

• Conduct independent investigations, of highly complex HR-related concerns, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise within prescribed timeframes.
• Fully understand the Global Disciplinary Review Policy (GDR) and related standards and procedures and become a subject matter expert on the requirements of the GDR.
• Facilitate Global Disciplinary Review meetings at all levels and regarding substantiated investigations by all investigative units, and/or significant events matters, including critical thinking to review and credibly challenge investigation findings.
• Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process and GDR meetings.
• Adhere to established, and evolving standards, for detailed, auditable and required documentation.
• Foster strong work relationships and collaboration with key investigative partners (Employment Law, ICRM, CSIS and the Ethics Office).
• Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies.
• Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements.

• Conduct investigations of concerns arising in the ASIAN and other regions as needed.

As a successful candidate, youd ideally have the following skills and exposure:

• 10+ years Employee Relations or Employment Law experience or equivalent.
• Extensive investigation experience.
• Knowledge of employment policies, practices and employment laws and regulations.
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Excellent verbal communication and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly senior levels (including business/function heads).
• Exceptional written and verbal communication skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to do the right thing).
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.
• Experience working globally (preferred).
• Graduate of a Bachelor's degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.Take the next step in your career, apply for this role at Citi todayJob Family Group: Human ResourcesJob Family: Employee RelationsTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the " " poster. View the .View the .View the

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