Job Description

About Delta Air LinesAbout the CompanyDelta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2023, Delta was named the Worlds Most Admired Airline by , with the company ranking No. 1 across the board in the industry for values including innovation and people management. Delta also rated higher than any other airline on the overall list of Most Admired Companies, climbing to No. 12 this year.About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.Key Responsibilities:

• Implement custom enhancements for our CI/CD toolset, including GitLab, Nexus, and SonarQube to support Deltas unique processes
• Assist developer and stakeholder teams with leveraging the CI/CD toolset to enable features that result in more immediate feedback for faster speed-to-market through earlier bug and vulnerability detection
• Provide technical guidance and support to development teams including creating, testing, and documenting design patterns to support automation of the software build and deployment process
• Provide infrastructure and platform operational maintenance support including installing patches, upgrades, configuration, testing, certificate application, and monitoring
• Develop custom monitoring and metrics for the CI/CD toolset and the underlying AWS cloud infrastructure
• Monitor and troubleshoot the tools and infrastructure, identifying and resolving issues to ensure high availability and performance
• Develop custom automations for repeatable tasks including deploying the CI/CD toolset and the underlying AWS cloud infrastructure
• Provide Tier 1 (on-call) support as part of incident management, ensuring that our teams applications are performing as expected
• Provide User support to the developer community to help resolve issues with their CI/CD pipelines
• Design, implement, maintain, and evolve application architectures that meet Deltas resiliency targets
• Keep abreast of the latest developments in CI/CD, software quality and cloud technologies to continually improve processes and tools
• Serve as a subject matter expert with the ability to explain and translate relevant details of the GitLab, Nexus, and SonarQube platforms and their integration to those less familiar
• Monitor hardware, tool performance, and user metrics for the purposes of maintaining toolset health and identifying thresholds for scaling
• Consult with development users to determine requirements and recommend solutions
• Assist with configuration and maintenance of interfaces for related tool integrations
• Document and communicate the status of progress against plans, taking corrective action if necessary
• Identify, clarify, and resolve project activity issues and risks, escalating as needed
• Uphold enterprise policy guidelines and recommend new and improved guidelines as appropriate
• Develop and maintain a positive rapport with other teams in the IT organization

• Bachelors degree in computer science, Information Systems or related field.
• Overall years of relevant experience in DevOps should be 3 to 6 years.
• 3+ years software engineering experience with proficiency in a programming language such as Python, Java, JavaScript, C++, Go, Angular, React, or equivalent
• 4+ years hands-on experience with code repository / version control tools such as Git, and CI/CD tools such as GitLab, AWS Code Pipeline, Tekton or comparable substitutes
• 2+ years experience working on foundational work in AWS
• Hands-on experience with code quality tools such as SonarQube, or comparable substitutes
• Hands-on experience with dependency repository management tools such as Nexus, or comparable substitutes
• Experience with configuration automation management tools such as Chef, Puppet, Ansible, or comparable substitutes
• Experience with infrastructure as code tools such as Terraform, AWS CDK, or comparable substitutes
• Extensive knowledge of automation through cloud native technologies such as step functions and lambda functions
• Knowledge of installing, modifying, configuring, and monitoring CI/CD pipeline tools
• Deep conceptual and applied understanding of DevOps concepts, tools, and practices
• Strong understanding of software development lifecycle
• Must have good analytic skills and the ability to apply these skills in a multi-tasking environment where more than one project may require participation at a given time
• Must have outstanding skills in communicating complex technical issues, and providing comprehensive written, oral and/or digital products
• Experience developing POCs and should be passionate to innovate new solutions
• Experience in CI/CD, TDD and DevOps

• Working knowledge of networking topics such as protocols, firewalls, etc.
• Working knowledge of SSL certificate management and Venafi
• Experience with Agile teams, tools, practices & ceremonies (kanban, stand-ups, sprints, etc.)
• Experience in extracting metrics from CI/CD pipeline tools
• Working knowledge of Kubernetes/OpenShift
• Knowledge of relevant industry leading standards and emerging technologies
• Monitoring Logging: SumoLogic, Dynatrace, CloudWatch, Grafana and Prometheus

Delta Air Lines