Job Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.Job overview and responsibilitiesAs part of the Airport Experience team, this individual will work very closely to support and enhance various applications that helps serving millions of customers at the airport. The Manager will apply proven technical, analytical, and problem-solving skills to help identify, resolve issues, find opportunities of improvement.

• Supervise a team of United developers and vendors (onshore and offshore)
• Lead the design, development, and planning for solutions and technology standards to solve complex business and IT problems
• Hands-on development, support and troubleshooting software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions
• Responsible for communication of progress to senior IT and Business leadership
• Develop goals and team development plan for the team
• Provide cost estimates and business case updates
• Coordinate with other internal teams for troubleshooting and resolution of any application issues
• Responsible for software development during the design/build phases of the SDLC
• Perform as technical lead on development projects
• Demonstrate exceptional knowledge of development methodologies, software design and design patterns, integration standards as well as its applicability at coding and testing cycles
• Participate in software design meetings and analyze user needs to determine technical requirements
• Responsible for making sure in-progress builds follow the approved designs
• Provides support to the engineers, architects, during design, implementation, and operationalization at airports.
• Participates actively in Agile ceremonies and provide updates.
• Demonstrate knowledge of software engineering best practices such as: version controlling, software packaging and software release management
• Task Planning, delivery tracking, reporting
• Develop, Support and troubleshoot software systems as required, help optimizing performance, analyzing & resolving problems, and providing follow-up on all issues and solutions according to the ITSM practices
• Coordination with other enterprise teams

Resource Management, onboarding, continuous learning * Participates actively in Incident Bridge calls, agile ceremonies and provide updates

• Completes version controlling, software packaging and software release management
• Applies Secure coding practices, remediates vulnerabilities and scanning issues

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.QualificationsRequired

• Bachelors degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience
• 5+ years of experience in Planning and delivery Management, Resource Management, .Net, Git, AWS (e.g. EKS, DynamoDB, RDS, Lambda), Agile
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Master's Degree in Computer Science, Information Systems
• 7+ years\' experience in Datadog/Dynatrace, Angular, CI/CD - Harness/TeamCity, SonarQube,
• Airlines industry experience
• Experience with PCI DSS
• Experience with Functional Programming

United Airlines