Senior Customer Support Analyst
Job Description
Mandatory skillset: Advanced Microsoft Excel
Nice to have skillset: CRM, SAP Background, SFDC
Experience Level: 4 -7 years
Work Timings: From 7:30 AM IST (Australia Time Zone)
Work Location: Bangalore or Kochi
& Responsibilities
Skill Set:
Advanced Microsoft Excel
Personal Characteristics:
Sharp at Data Analysis
Responsibility:
Forecast HC get the input from Delivery Lead\'s and provide the report to finance month on month.
Every week publishing compliance reports to Delivery Lead\'s
Publishing/Meeting HC and all compliance report to Delivery Lead\'s fortnight weeks (PPT)
Providing operational support to Australian sales team by entering the opportunity/win data in PSA
Creating opportunities in CRM/SFDC application based on request from Australian sales team
Creation of projects based on SOW/contract.
Allocation team members in the projects on time.
Submit budget and get the approval from AU finance team.
BNF should submit with zero error on time (Month end and quarter end)
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible \xe2\x80\x93 to help our customers create a healthier world. Learn more at
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Job Detail
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Job IdJD3007935
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKochi, Kerala, India
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EducationNot mentioned
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ExperienceYear