At Mr. Cooper Group, You Make the Dream Possible.Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.Join us and make the dream of home ownership possible!Responsible for handling customer complaints, inquiries, and feedback. Ensures customer satisfaction by addressing their concerns promptly and professionally. Collaborates with various teams to resolve issues and improve the overall customer experience. Using written correspondence, provide resolutions to customer issues and concerns of moderate complexity that the requesting business unit was unable to resolve.Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/VJob Requisition ID: 022500Job Category: Customer RelationsPrimary Location City: ChennaiPrimary Location Region: Tamil NaduPrimary Location Postal Code: 600089Primary Location Country: IndiaAdditional Posting Location(s):
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