Job Description

At Nielsen, a Collector performs the collection process in order to ensure payment of invoices according to the policies and procedures in Nielsen. Collecting accounts receivable allowing its operation in terms of Nielsen cash flowRESPONSIBILITIES
\xef\x82\xb7 Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented
\xef\x82\xb7 Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
\xef\x82\xb7 Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
\xef\x82\xb7 Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
\xef\x82\xb7 Scalate with Revenu Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
\xef\x82\xb7 Request and support re-invoicing according with client\'s specifications, follow-up with revenue associate and provide any clarification
\xef\x82\xb7 Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
\xef\x82\xb7 Accountable for reducing delinquency for assigned accounts
\xef\x82\xb7 Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
\xef\x82\xb7 Dispatch invoices to the client, could be by mail, mailing or portal sites
\xef\x82\xb7 Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
\xef\x82\xb7 Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
\xef\x82\xb7 Support Cash Applications team on invoicing reconciliation, payments identificationsA LITTLE BIT ABOUT YOU
A successful Collector will ensure all basic key performance indicators pertaining to Account Receivables aigin, Collection target fulfilment, average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.QUALIFICATIONS
\xef\x82\xb7 Degree in Finance or Accounting preferred
\xef\x82\xb7 Fluency in English and local language mandatory; third regional language preferred
\xef\x82\xb7 Experience working in multinational, multi-cultural environment
\xef\x82\xb7 Experience working with remote counterparts
\xef\x82\xb7 Experience of 4-6 yrs working in CollectionsAdditional InformationAbout NIQNIQ is the world\'s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View\xe2\x84\xa2.NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world\'s population. For more information, visit NIQ.com.Want to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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