Job Description

The vertical is basically responsible for providing financial and non-financial information to the clients on companies across the globe. Climate data provides integrated financial and extra-financial information, which is essential for understanding the long-term performance and risk profile of major corporations. A Senior Content Analyst must research on the documents relating to the company and collect the Environmental and Social data from the sourced documents. He also handles the Quality check of the process. His/her responsibility is to provide expert advice on specific content knowledge relating to quality concepts and techniques in order to drive improvement activities within the content collection team and quality & service groups. His/her responsibility also includes to deliver on all tasks as per the strategic plans set for the ESG team.Eligibility criteria:1.Graduation or post \xe2\x80\x93 graduation or an equivalent degree in Japanese Language is a must (preferably N3 or above)2. Possesses Excellent oral and written Japanese communication skills.3. Should be able to facilitate flow of translated information (Japanese to English and Vice \xe2\x80\x93 Versa) between teams internally/externally.4. Candidates from ESG/Climate data background strongly preferred.ESSENTIAL RESPONSIBILITIESAbility to resolve Queries from index/TPI/Grantham/client proactively and accuratelyAbility to do quality checks for climate data model end to end
To review the work of the analyst/data provider.
To be up to date with the latest collection policies and procedures and other significant developments pertaining to different markets which would impact data collection.
To take on the responsibility of resolving client queries in a timely manner, with very high standards of quality of response and customer satisfaction. Should be able to take right decisions quickly and independently.
To coach analysts on data collection policies and procedures.
To continuously find ways to improve quality and reduce number of service requests from clients and to help meet Service targets.
To continuously suggest improvement ideas on collection tools, internal processes and should suggest permanent fixes as well as on-going actions for preventing client queries.
To carry out special projects or specialized tasks related to the ESG dataset as per the strategic plans.
To effectively collaborate with all global team and the data provider to provide high quality data to our clients.
SQL knowledge (Intermediate or above)SCOPE & IMPACT
Researching on Company website, Filings to understand the reports and to be able to accurate identify the data to be captured.
Accountable for the quality of own work, delivered within agreed time-frames and quality standards.
Quality of work is reviewed by manager to ensure it is delivered within set parameters of timeliness, accuracy and completeness.
Works independently within defined area, taking ownership of problems within own area of knowledge.
Makes recommendations for process improvements to immediate manager.
Decisions taken are made within guidelines set by others.TECHNICAL / PROFESSIONAL SKILLS & COMPETENCIES
Communication, Collaboration and Analytical skills.
To support index team queriesTo support the queries raised by Grantham and other clients.
Good awareness of ESG products & resolving client queries
Knowledge or experience in quality principles and concepts
Ability to work to set deadlines yet remain flexible if requirements change
Very good time management skills
Understanding the importance of customer focus and meeting customer needs
Logical, investigative and innovative approach to problem solving, strong ability to analyse large volume of data
Flexibility with 24/5 shiftsLSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\xe2\x80\x99s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\xe2\x80\x99s used for, and how it\xe2\x80\x99s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

London Stock Exchange Group