Job Description

Senior Consultant - ServiceNow

The opportunity

EY is looking for Senior Consultant to serve as a ServiceNow developer on a cross functional development team which develops workflow solutions across different modules on ServiceNow.

Your key responsibilities

• Design and develop application on the Now Platform to meet business requirements, including implementation of client scripts, business rules, workflows and custom Service Portal widgets
• Collaborate with application teams to design and implement data interfaces with other enterprise application systems
• Should have good experience in developing integration solutions for multiple ServiceNow modules
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
• Develop and manage operational metrics reporting and dashboards
• Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
• Support the development and analysis of customer requirements and assist with the development of user stories
• Perform application testing
• Create and maintain system design and operations documentation

To qualify for the role you must have

• Experience working on more than one of the applications listed: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM, HAM, SAM), IT Business Management (ITBM), Governance Risk and Compliance (GRC), HR Service Delivery (HRSD) and other custom application development
• Minimum of 4 to 10 Years experience in ServiceNow development
• Experience with use of Agile methodologies for software development
• ServiceNow Admin certified (CSA)
• Certified Implementation Specialist (CIS for any of the modules)
• Certified Application Developer

Ideally you\'ll also have

• Strong communication skills, both (written and verbal)
• Be highly flexible, adaptable, and creative
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills and supervisory responsibility

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.

EY