Job Description

Job Title: Senior Consultant - SaaMa Devops

Career Level - D2

Introduction to role:


Join AstraZeneca's R&D IT Solution Delivery Team as an IT Functional DevOps Engineer, where you will manage and maintain our SaaMa product. This GxP compliant product is part of our Clinical Development Platforms and is used across late science teams in all therapeutic areas. As a member of our BizDevOps team, you will work cross-functionally with other team members such as the Product Lead, DevOps Lead, and technical engineers.

Accountabilities:
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As our ideal candidate, your responsibilities will include building, testing, deploying, and releasing fixes by following the standard SDLC and ITIL process using Agile methodology. You will work on application enhancements and upgrades when necessary and take ownership of assigned L2/L3 level tickets/tasks. You will troubleshoot application issues, provide resolution for user-reported issues within defined timelines, and liaise with other internal teams/vendors as needed. You will also be responsible for proactive monitoring of ticketing queues and other support channels, sending detailed and timely communication to users in case of planned/unplanned outage, and following good documentation practices.

Essential Skills/Experience:
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• Bachelor's or master's degree in relevant field such as Health Sciences, Life Sciences, Data Management, Information Technology or Biostatistics or equivalent experience.
• Minimum 7 years working experience in any of the analytical and reporting tools (Crystal reports, Microstrategy/Business Object (BO) or equivalent)
• Experience in data engineering, data pipeline.
• Knowledge of relational databases and experience using multiple clinical data management systems.
• Experience of change management process in GxP validated SaaS environment.
• Excellent written, verbal communication and relationship management skills
• Able to work independently with minimum supervision
• Knowledge of Agile/Scrum methodology
• Experience working with JIRA, Confluence, BitBucket
• Expertise and engineering mindset to help design and implement a Clinical Data Solutions adhering to Products on Platform delivery model
• Proven ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction.
• Proven ability to work independently in a dynamic, fast-moving environment
• Confidently communicate and interpersonal skills to lead customers, from technical personnel to senior stakeholders, in urgent or critical situations.
• Some Knowledge of using/creating build tools and CI/CD (MAVEN, ANT, Sonar or similar tools).
• Experience with Cloud Platforms such as AWS, AZURE
• Experience programming in Java or other object-oriented programming languages.
• Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders
• EDC build (Rave)/Inform and global library maintenance support experience a plus.
• Previous experience with SaaMa/any clinical vendor is a plus.
• Self-motivation and an ability to contribute to rapidly evolving programs.
• Worked in a global organization where stakeholders and project team members are geographically dispersed.
• Assisted in specialized analysis and reporting standards development activities (e.g., clinical coding, clinical dictionaries, and data analysis & reporting standards (SDTM, ADaM, TLFs)) or expertise in Biometrics functions (e.g., Programming, or Statistics)
• Accredited Certifications from SCDM/ACDM or any vendor offered data management trainings.
• End to end knowledge of clinical trial development processes and its associated system landscape.
• Experience working in implementing IT Solutions Industry Standards (e.g., SDTM CDISC) in either the collection (CDASH) or tabulation (SDTM).
• Good understanding of FDA/ICH guidelines for clinical study data
• Integration, ETL experience will be an added advantage.


When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.


At AstraZeneca, we're passionate about patients and driven by curiosity. We're invested in recognising, coaching, and motivating you. Here, your personal and professional journey is filled with unlimited potential. Our work has a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working and driving scale and speed to deliver exponential growth.


Ready to make a meaningful impact? Apply now and join us in our mission to develop life-changing medicines!