Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Community ManagerWork DynamicsTITLEWorkplace ambassadorWhat this job involves?POSITION GOALSWorkplace ambassador will be responsible for the coordinated delivery of effortless and seamless customer service experiences throughout the facility, will spearhead the xe2x80x9cWorkplace Experiencexe2x80x9d program for the site and would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace teamxe2x80x99s experience create valuable workplace experience for employees and customers. Also bringing in the connect between the employees and real estate team to enhance the experience and engagement with employees in the workplace.DUTIES & RESPONSIBILITIES

• To identify understand and align employee requirement and expectations with facility team
• To be eyes and ears of facilities
• To observe employee culture & align requirements accordingly.
• To interact with employees on the floor to understand their requirements and take face to face feedback
• To architect memorable experience
• To available as go to person on the floor to resolve immediate employee experience
• Conducting training we care/ we act /we leap training for facility staff
• To be a Sustainability champion
• To train JLL & vendor partners in grooming & presentation
• To improve Workplace aesthetics, look & feel management
• Manage the Guest services team deliverables - establishing service level expectations, values and managing day-to-day delivery of the front office experience, conferences, events & meetings across all sites.
• Support in BU team engagement events & catering on campus, running community events, awareness talks & presentations
• Actively promote the Workplace experience services within the BU community
• Liaise on a one on one basis, creating rapport with all EAxe2x80x99s and SPOCxe2x80x99s of various BU.
• Workplace Connects and coffee sessions with EAxe2x80x99s and SPOCxe2x80x99s of various BUxe2x80x99s.
• Support and Shadow the Fun-activities at the site.
• Support and Manage Wellbeing, mindfulness & ergonomics program xe2x80x93 develop and implement in collaboration with HR, Benefits & EHS teams
• Support and Manage the development and delivery of the employee & leadership engagement program xe2x80x93 daily connects, gathering feedback, working backwards on negative feedback ,analyzing general experience trends and employee journey at work.
• Support in Formulating monthly calendar of events and implementation plan
• Propose ideas to improve event and service quality.
• Adopt innovative communications strategies

Sound like you? To apply you need to be:KEY PERFORMANCE MEASURES

• Friendly and interactive personality critical thinking, good communication strong problem resolving empathy interpersonal skill , hospitality experience & co working experience.

COMPETENCIES

• High caliber professional with quality customer service experience in Aviation, 5 star hotels, events, Banquets etc
• Critical thinking, communication, problem solving & empathy

What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site xe2x80x93Chennai, TNJob Tags:If this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

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