Job Description

At Dow, we believe in putting people first and we\xe2\x80\x99re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We\xe2\x80\x99re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you\xe2\x80\x99re looking for a challenge and meaningful role, you\xe2\x80\x99re in the right place.

About you and this role

Defines work process and system solutions, including strategy and design, through collaboration with global peers, regional teams and business and functional stakeholders. Ensures adherence to compliance and regulatory requirements and provides ongoing training, support and design enhancements across strategic solutions utilized by our partners. Leads a team of global and regional Business Process Experts and collaborates with other Business Process Teams both within and outside of ISC as well as counterparts within the I/S organization. Acts as the most senior subject matter expert responsible for providing deep functional and SAP user expertise for work processes, applications and products aligned with and/or utilized by (WORKSTREAM/SUB-PROCESS). Serves as a first line leader for a team of both professional individual contributors and administrative, technical and/or operational supports employees. Has accountability for the performance and results of the team.

In this role, you will lead one or more teams of professionals and/or first-line leaders of operational support employees. You will need to have knowledge of the business operations within Integrated Supply Chain and fully understand how teams work together to achieve operational objectives. You should be able to guide and persuade others, both internally and externally, to adopt a different point of view.

It is your responsibility to be able to identify technical and operational problems and recognize and understand broader impacts across multiple teams within your discipline or functional area. You will need to be able to lead one or more similar teams of professional individual contributors within your discipline. You also may lead teams of technical operations, business operations, or operational support employees who may or may not have supervisors. You will set priorities and allocate resources to align with business objectives and plans of execution. Your work is guided by policies and departmental plan and your performance impacts your team\xe2\x80\x99s ability to achieve service, quality, and timeliness of objectives

Responsibilities

• Defines strategy through collaboration with global peers, regional teams, business and functional stakeholders
• Participates in business case development, providing input into benefits and strategic alignment of DSS opportunities utilizing business process knowledge and business / functional understanding
• Drives inclusion of needed enhancements within the investment plan
• Interfaces within DSS for system development and configuration, support and issue resolution of global requirements
• Accountable to define, document and maintain Global Work Process and System Solutions, continuous improvements and manage the implementation of it across the globe
• Facilitates training, mentoring, knowledge transfer and coaching of Global and Regional
• Business Process Experts (BPX) to resolve issues, explain solutions, gather requirementchanges and insure knowledge transfer
• Accountable to possess in-depth understanding and knowledge of the work process, systems, tools and metrics
• Leads teams in support of Corporate initiatives and projects executed by the DSS organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation, including identification and escalation of issues to manage risk and ensure on time solution delivery
• Monitors consistency between promised and delivered value to our customers
• Identifies opportunities of new DSS systems and applications that have potential process improvements and/or efficiencies
• Identifies gaps in Global Work Processes driven from external best practices and new

Qualifications

• A minimum of a Bachelor\'s degree is required. Master\xe2\x80\x99s degree is preferred.
• A minimum of 5-10 years of combined experience in Purchasing, Sales/Marketing, M&E (Manufacturing & Engineering), and/or Supply Chain
• People Leadership experience is preferred.
• Six Sigma or Continuous Improvement certification.
• Strong business and financial acumen.
• Deep understanding of the India geography
• Strong affinity for collaborating for superior results, delivering innovative solutions, leading courageously and generating customer value
• Passion for people leadership

Preferred Skills

• Requires strong influence management skills and understanding of business priorities.
• Ability to persuade others (internal and external stakeholders) through effective communication skills and strong collaboration skills across Source-to-Pay colleagues and stakeholders.
• An understanding of the region and its capabilities / global connect and presence and excellent data analytics & process knowledge.
• Familiarity of leading improvement projects and having accountability for on-going activities or initiatives.
• Exhibition of strong work ethic and responsiveness to facilitate excellent Customer Experience.

Additional notes

Relocation/visa sponsorship is not aligned with this role.

Benefits \xe2\x80\x93 What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Global Paid Time Off (PTO) policies:

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• \xe2\x80\x8bPaid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group\xe2\x80\x99s (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. The Company\'s ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow\'s portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates manufacturing sites in 31 countries and employs approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit or follow on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow\'s equal opportunities is available on .

Dow Chemical