Job Description

Job description

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Why join us?

The role will be assigned to change initiatives within COO Transformation Regulatory, Tax and Mandatory (RTM) portfolio delivery team, dependent on current demand and priorities.

The objective of the RTM portfolio within COO Transformation (COOT) is to safeguard the Securities Services (SSv) business globally and ensure we remain at all times within compliance requirements so we can continue to operate. The composition of the portfolio is driven by changes either in (1) external regulatory and tax compliance requirements, or (2) by market driven change (such as IBOR or the SWIFT ISO standards), or (3) by HSBC Group/GBM/SSv mandated programmes of work (such as NFRO).

In all instances these changes will typically impact the Securities Services business across multiple product lines and/or countries and regions and hence require support from the central COOT RTM Portfolio to co-ordinate, manage and implement the resultant change.

Projects will usually involve the building of new business models in conjunction with COO, CCO and Product to support internal business or external market driven initiatives; re-structuring of existing business; and/or re-engineering initiatives driven by industry changes and internal projects / initiatives. Effective liaison with Regulatory Compliance, Tax Compliance, Legal and Client Management functions is an integral component of most projects.

Due to evolving regulatory environment Securities Services products must be reviewed and re-configured where necessary to accommodate mandatory and manager compliance obligations. The COO Transformation team are looking to develop a team of Regulatory BAs in Kolkata who would become part of the core COO TTransformation Regulatory projects team. There is therefore a requirement to source a high calibre Business Analyst with experience of projects of business change. This role will work hand in hand with the global COO Transformation Regulatory, Mandatory & Tax team, interfacing with a number of different teams across Securities Services to ensure the accurate analysis and development of processes, operating models and systems in response to any Regulations.

The Opportunity:

Business analysis enables the right choices to be made in the changes to be executed. The discipline identifies needs, captures and analyses requirements and contributes to the assessment and recommendation of options available to ensure the right solution is identified, agreed and progressed

Business Analysts play a pivotal role in how the team delivers and embeds change, working in conjunction with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder may also support software delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.

This is an excellent opportunity for a potential candidate who wishes to expand their knowledge, to become involved in regulatory driven change delivery project work and to develop an understanding of global regulation that impacts the Securities Services business. The required candidate will have had Business Analysis experience or alternatively will have experience of participating in large operational change or regulatory programs of change within similar financial institutions. Specific SSv experience would be beneficial but not essential however, detailed demonstrable knowledge of, and an interest in, the regulatory environment and its impact on the business operations of a Securities Services provider is required.

What You\xe2\x80\x99ll Do?

Services

Position is responsible for Business Analysis aspect of Regulatory, Mandatory and Tax Projects from initiation to delivery, working with Project/ Programme Manager, Work stream leads and other COO Transformation Regulatory BAs.

The Business Analyst\xe2\x80\x99s change management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback.

Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change \xe2\x80\x98product\xe2\x80\x99, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and supporting the management of an implementation.

Position may also take responsibility for Project Management of a smaller change delivery project or a work stream within a larger programme of change while also covering the Business Analysis aspect of that change.

Key Responsibilities

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver artefacts as needed

Utilise experience in using enterprise-wide requirements definition and management systems and methodologies required

Work independently and with users to define concepts and under direction of project managers

Drive and challenge business unit and customers on their assumptions of how they will successfully execute their plans

Leverage strong analytical and product management skills required to gain a thorough understanding of how to interpret customer business needs and translate them into applicable operational requirements

Serve as the conduit between the customer community (internal and external customers) and the implementation team through which requirements flow

Requirements

What you\xe2\x80\x99ll need to succeed in the role?

A high quality degree level education

Possession of a relevant business analysis qualification

A professional project management qualification (eg Prince2) \xe2\x80\x93 advantageous

Demonstrated experience in business analysis roles or equivalent experience in large scale operational change

Structured approach to business analysis and documentation.

Strong experience of delivering change into different audiences and managing implementation in a financial services environment

Experience of working in a large scale change environment

Proficient in Impact Assessment/Gap Analysis, Business Requirements gathering, Process Mapping and Process Design

Competent in Operating Model Design, Data Analysis, User Documentation, Solution Design, Solution Validation and Root Cause Analysis

Excellent decision making and problem solving ability

Sound judgment and a good understanding of risk management principles

Ability to act independently and as part of wider team. Excellent communication skills to be able to work closely with stakeholders.

Must be imaginative and innovative with good influencing skills.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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