Job Description

:ABOUT THE ROLE AND OUR TEAM:The Global Local Operations team is globally aligned to continuously evaluate, improve and maintain the health of our database by collaborating with different teams and applying techniques like automation. The team will also ensure smooth operations of contract management for better internal sales team and external customer experience.The purpose of the team is to act at a unified global level as one team and focus closely to support our sales and other departments. The strategy developed by this team will involve creating expertise without any geographical divisions and work towards a globalized, unified & standardized approach. One Team One Dream.RESPONSIBILITIES:Data Extraction:

• Write, optimize, and maintain complex SQL queries to extract relevant data from various databases.
• Clean, transform, and ensure data integrity for accurate analysis and reporting.
• Strong understanding of databases such as Snowflake, including data modeling, query optimization, and integrating Salesforce data with Snowflake for advanced analytics and reporting.

Salesforce Data Management:

• Proficient in administrative tasks, such as managing users, setting up security controls, handling data management, and configuring roles, profiles, and reports.
• Experienced in designing and implementing custom Salesforce objects, fields, picklists, page layouts, workflows, approval processes, validation rules, custom tabs, Visual force pages, and dashboards to meet specific business requirements.
• Capable of translating functional requirements into detailed technical specifications and delivering high-quality solutions.
• Analyze/Build/Deploy Tools to leverage Best Practices around Salesforce Applications to measure Service Effectiveness.

Reporting & Dashboards:

• Create and maintain interactive dashboards and reports using Metabase and other visualization tools to communicate key insights to stakeholders.
• Identify trends, patterns, and anomalies in large datasets, providing actionable recommendations.

SUCCESSFUL CANDIDATES HAVE:

• Strong 5+ years of experience in Data Analytics and Business Analysis
• SQL: Proficient in writing complex queries, optimizing query performance, and handling large datasets.
• Salesforce: Strong understanding of Salesforce CRM data structures and how to extract, clean, and analyze Salesforce data as well as work with related tools like Ringlead.
• Proficiency in data visualization tools (Metabase, Tableau, Power BI) and a solid understanding of relational databases.
• Strong understanding of databases such as Snowflake, including data modeling and query optimization.

About Us:At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!WHAT WE LOVE ABOUT YOU:You Dream Big. You iterate and experiment to drive innovation.You Love Our Users. You keep our global community at the center of everything you do.You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.You Hustle Every Day. You favor urgency and own your outcomes.You Win Together. People are at the heart of our success and you play as a team.WHAT YOU LOVE ABOUT US:We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the office. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.--US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.About the Team:WHAT WE DO MATTERS:Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide's leading family of brands-including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more-help people take celebration planning from inspiration to action. When you join our global team, you'll be a part of a diverse group of individuals passionate about serving and enabling our communities to celebrate the moments that make us.

The Knot Worldwide