Job Description

20 years and 2 million-years of patient data waiting for you to unlock the next breakthrough in medicine. Role Purpose: Support the Business Partners for Innovative Medicines/ Field Engagement drives and ensures that DDIT global, region and country (where applicable) demand is captured from business and collaborates with other functions to ensure quality services are delivered to stakeholders as per agreed service descriptions. Contribute to improve business processes, products, services, and software through data analysis and identify opportunities for improvement. Engage with business representatives and support the appropriate DDIT teams and Functions to develop business requirements and deliver data-driven recommendations to improve efficiency and add value. Your responsibilities include but are not limited to: . Drive forward thinking and innovation within business w.r.to tech driven business capabilities and processes, leading conversation with consulting mindset together with other DDIT functions.Partner with business to drive business transformation programs enabled by technology, co-own transformation outcomes . Measure and drive business value of transformation initiatives underpinned by programs, projects, products. Develop knowledge above silos across business functions and ensure business accountabilities are executed . Improve the \'ease of engagement\' with DDIT for the business and Partner with countries or sites (where applicable) in respect to country/site roadmaps balancing global and local investments and business needs . Contribute to create consistency and traceability between user requirements, functional specifications, and testing & validation. Support validation and testing as appropriate and ensure adherence to Security and Compliance policies and procedures within Service Delivery scope . Support with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), DDIT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions and services wherever applicable. Additional specification required for testing. Additional accountabilities (Japan & APMA Specific) . Responsibly define, plan and execute commercial initiatives following the Novartis principles of going big on data & digital and Drive enablement of digital capabilities for the Commercial Domain in close cooperation with DDIT delivery teams and IM BE&E and CE&E teams. . Obtain understanding of business and IT processes across commercial platforms and Collaborate with Service Operation team to manage the situations when critical issues happen . Act as IT professional to drive initiatives and move things forward with global team Diversity & Inclusion / EEO Minimum Requirements What will you bring to the role . 6+ years\' experience in multiple assignments in IT, preferably relating to Marketing & Sales, in large, multi-national companies. . Experience to work in complex organizational environments (e.g. matrix organizations). . Broad knowledge of state-of-the-art IT technologies and best practices around commercial capabilities (SFE, BI, ML/AI, MA etc) . Experience in Veeva, Salesforce, Informatica, SAP, Workday, Master Data Management, Website technology, Google Analytics is a plus . Good understanding of commercial business processes and experienced is a plus. . Healthcare industry including FMCG experience & understanding commercial business process is a plus . Solid educational background, MBA or advanced degree in Information Technology or Business Administration preferred. #transformingforgrowth Why Novartis 766 million lives were touched by Novartis medicines in 2021, and while we\'re proud of this, we know there is so much more we could do to help improve and extend people\'s lives. We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity, and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\'s toughest medical challenges. Because the greatest risk in life, is the risk of never trying! Imagine what you could do here at Novartis! Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

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