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Job Summary\xef\xbc\x9a
The Cash Application Analyst will be responsible for the application of payments to the North America and EMEA accounts receivable portfolio for Trane Technologies operations at the Bangalore Shared Service Center. The role includes identifying and applying cash from multiple bank accounts, communicating with customers (internal & external) to minimize unapplied cash, process adjustment & customer refunds, processing payment files and maintaining activities in the sub-ledger.
The successful candidate will become part of a team of cash application analysts and will interact with internal customers from the collections, accounting and SBU finance teams as well as external customers. Responsibilities:
Ensure application of payments received in multiple bank accounts are applied accurately & timely to the appropriate customer account receivable.
Responsible for following up on unidentified payments and unapplied cash.
Process AR adjustments and customer refunds as scheduled by the Limits of Authority (LOA).
Process payment files as per the transaction due date schedule; communicate with customers / collectors any concerns and delays.
Immediately communicate significant issues impacting application/adjustment process, unapplied cash & payment files.
Prepare reports for the credit and financial functions, as required
Maintain a high degree of satisfaction with internal and external customers through innovative solutions to consistently improve key performance indicators.
Maintain frequent communication with the accounting team, collections team, and other internal customers to foster collaboration.
Promote a culture of continuous process improvement using lean tools and standard work.
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as trade compliance, Sarbanes Oxley, etc.
Behavioral Characteristics:
Strong written and verbal communication skills
Ability to build a positive rapport with personnel throughout the global organization.
Strong customer service focus, with a drive to ensure that we exceed the expectations of our customers.
Demonstrate a high sense of urgency.
Exhibit a positive attitude and maintain poise under pressure. Qualifications:
Bachelor\xe2\x80\x99s degree in Accounting/Finance.
Minimum of 2 years of relevant experienced, with experience in multinational environment and/or global team preferred.
Understanding of commercial credit and collection practices, including knowledge of payment methods: wire transfer, cheque, promissory notes, direct debit.
Knowledge and experience working with Oracle, preferred
Experience with Rimilia or similar automated cash application software, preferred
Experience in building teams and improving processes using lean tools, preferred
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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