Job Description

Qualifications -HSC / Graduate FreshersHSC / Graduate with more then 6 months of work experience (Voice/ Non-Voice).Description - External\xc2\xb7 Respond to customer queries regarding plans, inquiries about product and services.\xc2\xb7 Exhibit proper communication skills and formation of language while answering customer queries.\xc2\xb7 Exhibits politeness and promptness while influencing and convincing customers regarding a plan, product and services related to a product.\xc2\xb7 Possess required amount of technical knowledge to solve client problems regarding technical issues.\xc2\xb7 Able to do multitasking while handling several customers at the same time, communicating well and finding a proper plan and a product for every customer according to their requirement.\xc2\xb7 Must be well informed about their products and plans in order to pitch it in front of customers and convincing them to actually buy it.\xc2\xb7 Performance oriented - works efficiently towards customer satisfaction and achieving specified target based on the process requirement while meeting quality standards.\xc2\xb7 Maintain data confidentiality and adheres to security and compliance norms laid out.Qualifications -Education: HSC / Graduate - FresherJob Related Experience: Undergraduate (HSC) - 6month ExperienceDescription - External

• Good spoken English and Excellent written English Good communication skills Patient and process oriented Polite and customer service oriented An eye for detail Able to comprehend customer queries and provide the relevant resolve Exhibits patience and empathy to resolve customer queries

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