Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose xe2x80x93 the relentless pursuit of a world that works better for people xe2x80x93 we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Senior Associate xe2x80x93 SAP GRCResponsibilities

• SAP User Role Admin, Security Patches, Application of support packages.
• Apply security policies to the SAP systems as determined by the IT Security group
• Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling.
• Provide technical upgrades functional and technical enhancements.
• Installation, upgrade and maintenance of SAP and SAP related software products.
• Maintain HANA database, perform patch and service stack upgrades.
• Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Hana, Gateway).
• Daily monitoring, administrating, troubleshooting, and tuning of all SAP systems.
• Analyze performance bottlenecks and provide optimization techniques.
• Identify and ensure incidents and request are prioritized and assigned correctly as per Client guidelines
• Good understanding of incident management, and change management.
• Must be able to communicate clearly and concisely.
• Strong attention to detail and outstanding analytical and problem-solving skills
• Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
• Ability to thrive in a fast paced, rapidly-changing team-oriented environment

Minimum Qualifications
Graduate or postgraduate in B.Tech, IT or MCA.
Preferred Qualifications/ Skills

• Knowledge in LLM and also on concepts like deep learning.
• Creation of good user interfaces.
• Ability to communicate, friendly and cultural behavior during customer contact and should have a strong customer focus
• Strong written and verbal communication skills
• Flexible to work in shifts on rotation basis 24*5
• Willingness and ability to multi-task.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact