Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Associate- Sales Support Analyst.
General Purpose:
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it\xe2\x80\x99s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.Job Summary: -
Ther person hired for the position of Sales Support Analyst will handle varied internal customer transactions, including inbound calls, customer sample order entry and servicing customer accounts, communicate with other departments and providers to research and resolve issues, identify areas to improve communications and efficiency of operations through continuous improvement efforts, work to enhance knowledge in key service areas, and other duties as assigned.Customer = Internal \xe2\x80\x93 Stakeholders includes sales, marketing, technical, customer service & logistics
External \xe2\x80\x93 Brokers, Merchandisers & 3M account customersKey Responsibilities:Primary Responsibilities include but are not limited to the following:
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