Job Description

:Senior Associate, Production Services Infrastructure Support AnalystAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Were seeking a future team member for the role of Vice President Scrum Leader I to join our team. This role is located in Pune-MH, HYBRID/REMOTE.In this role, youll make an impact in the following ways:

• Good knowledge and hands on experience in creating and managing collections, applications, packages, deployments, and reports using the SCCM console or PowerShell scripts.
• Follow organization's policies and standards to ensure smooth and defined process.
• Patch Management using SCCM.
• Troubleshoot and fix and disruptions on the SCCM , able to analyze and suggest/provide improvements.
• Work on corporate wide deployments for various projects within the SCCM team - this may include delegating tasks to team members.
• Create custom test environments to provide proof of concept before implementing into production.
• Develop implementation strategies and deployment schedules with requestor.
• Validate deployment plans for compliance.
• Maintain the health of the SCCM environment.
• Provide technical guidance to SCCM team and customer.
• Assist in the creation\\updating of SCCM documentation.
• Good working knowledge of SQL reporting, PowerBi and PowerShell scripting.
• Experience with SCCM, patch management, software deployment
• Following strict change, incident, request, and problem management guidelines using ServiceNow
• Configure task sequences using SCCM console
• Automation on BAU tasks using available tools.

To be successful in this role, were seeking the following:

• Deployment of 3rd party patches.
• Deployment of Corp wide application install/uninstall
• Deploy Application, Package and TS.
• Post new patch pre pilot deployment validate through automation script from all the personas/ laptops and attaching the summary results in the RFC's.
• Vulnerability management.
• Inactive Client troubleshooting.
• Creating RFCs.
• Troubleshooting errors in the deployment.
• Responsible for handling tickets (Task, Incident and RFC)
• Looking at the MYCIO dashboard and remediate the vulnerabilities beyond TTR.
• Creating collections and deployment.
• Deleting the deployments/Collections which are completed.
• Update work notes on daily basis till closure of RFC.
• Create tickets to WTS for offline machines to address vulnerabilities and maintain N-1 version.
• Add/Remove user from SCCM Application AD group.
• Running reports in SQL Server Management Studio for the deployments and sending the same to the stakeholders.
• Sending inventory data from sccm as and when requested by LOB/Individual.
• Maintaining Sharepoint and confluence site for BAU task and updating SOP documents.
• Working on addressing the EOL/SOP projects in coordination with ITAM Team.
• Test Deploy any new security related applications to all machines across globe.
• Providing uninstall strings as and when requested by packaging team to create/update uninstall packages

At BNY, our culture speaks for itself. Heres a few of our awards:

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, Disability: IN - 100% score, 2023-2024 * Most Just Companies, Just Capital and CNBC, 2024

• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon