Job Description

:Senior Associate, Production Services Application Support AnalystAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worldxe2x80x99s financial system we touch nearly 20% of the worldxe2x80x99s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Wexe2x80x99re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is in Chennai, TNxe2x80x93 HYBRID.Youxe2x80x99ll make an impact in the following ways:

• Provides application technical support in complex situations as well as partners with Development teams for coordination of team / project work.
• Monitors real time transactional data from accounting applications through the Information Delivery architecture for exceptions.
• Provides incident management and problem management service for production related incidents.
• Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle.
• Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.

To be successful, wexe2x80x99re seeking interest in the follow areas:

• Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required
• 5 to 7 experiences in applications support or production environment
• Strong programming skills in languages such as Python, Java
• Knowledge of automation tools and frameworks such as Selenium, Ansible
• Knowledge on AI Prompt Engineering, Machine Learning, Natural Language Processing
• Familiarity with software development methodologies such as Agile or DevOps.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Nice to Have: Familiarity with Monitoring tools such as AppDynamics, Prometheus, CloudProber, Thousand Eyes, Splunk

At BNY, our culture speaks for itself. Herexe2x80x99s a few of our awards:

• Americaxe2x80x99s Most Innovative Companies, Fortune, 2024
• Worldxe2x80x99s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, * Disability: IN xe2x80x93 100% score, 2023-2024

• xe2x80x9cMost Just Companiesxe2x80x9d, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergxe2x80x99s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifexe2x80x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon