Job Description

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.The Sr. Associate, Strategic Sourcing and Category Management (GPS) is a member of a procurement service delivery team responsible for assisting category managers (client and WNS) with General & Professional Services category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines. He or she will lead the client\xe2\x80\x99s defined strategic sourcing execution process, including building cost models, designing and launching of RFIs/RFPs, evaluating bids, planning and executing negotiation strategies, and making award recommendations. Additionally, this role is responsible for drafting and negotiating contracts and managing supplier relationships. A successful candidate will drive year-over-year savings while ensuring quality and service level requirements are met.This role interacts with senior members of the client\xe2\x80\x99s organization on a regular basis, so he or she must have excellent communication skills and be comfortable leading discussions across levels and cultures.In addition, he or she is also responsible for creating a positive work environment and fostering cross-functional and cross-regional collaboration.Knowledge, Skills, and Abilities: \xe2\x80\xa2 Hands-on knowledge of General & Professional Services sub-categories (including HR, Consulting, Financial Services, Legal Services, Training & Development, Office Supplies, Facilities Services, etc.)\xe2\x80\xa2 Awareness of General & Professional Services industry, key suppliers, major trends, cost drivers, pricing models and contracting structures\xe2\x80\xa2 Possess a natural curiosity and critical thinking ability to thoroughly investigate issues, leveraging time effectively to explore all options and resources. Skilled in analyzing data, prioritizing thoroughness, and developing multiple potential solutions for review, ensuring decisions are evidence-based and effectively communicated to stakeholders\xe2\x80\xa2 Ability to see the big picture and not get lost in the details\xe2\x80\xa2 Skilled in turning complex problems into clear visuals and using storytelling to create compelling presentations that engage stakeholders\xe2\x80\xa2 Skilled in analyzing large datasets to find insights, and creating different scenarios based on findings. Capable of evaluating these scenarios and communicating clear recommendations to stakeholders. Excellent problem-solving skills and the ability to provide custom solutions to address the client\xe2\x80\x99s challenges\xe2\x80\xa2 Strong customer service orientation including demonstrated issue resolution and relationship management skills. Ability to build and maintain strong relationships with client\xe2\x80\xa2 High level of accuracy and attention to detail\xe2\x80\xa2 Flexibility to adapt to changing organizations needs\xe2\x80\xa2 Competence in handling multiple tasks and projects simultaneously in a fast-paced environment\xe2\x80\xa2 Ability to make informed decisions quickly and effectively under pressure\xe2\x80\xa2 Deep understanding of strategic sourcing methods and an ability to apply various concepts to category-level activities at the client\xe2\x80\xa2 Ability to determine the appropriate procurement strategy for assigned categories and business requirements\xe2\x80\xa2 Ability to draft simple to complex contractual agreements\xe2\x80\xa2 Ability to anticipate client needs and plan communication and project timelines proactively\xe2\x80\xa2 A self-starter with high professional standards\xe2\x80\xa2 Demonstrable skills as a team player \xe2\x80\xa2 Ability to pick up and run with new unforeseen challenges and ambiguity\xe2\x80\xa2 Strong proficiency using Microsoft Office tools such as Excel, Word and PowerPoint\xe2\x80\xa2 Excellent written and verbal communication and presentation skills\xe2\x80\xa2 Ability to learn and master client specific processes, terminology, political environment, systems, and unique requirements by various business groupsQualificationsRequired Education and Experience\xe2\x80\xa2 Bachelor\xe2\x80\x99s Degree required, Master\xe2\x80\x99s Degree preferred\xe2\x80\xa2 5 \xe2\x80\x93 7 years of work experience in category management and strategic sourcing, with a focus on strategy development, execution, pricing models, contracting structures and negotiations\xe2\x80\xa2 3+ years of experience with General & Professional Services and related sub-categories

WNS Global Services