Job Description

The opportunity: To manage parallel L&D programs and initiatives across businesses striking a balance between short term and long term capability development priorities.
Responsibilities:

• Conduct a monthly Talent Need Analysis to assess training needs of operational teams
• Publish the monthly training calendar and training dashboard
• Maintain training documents and data for workshops conducted
• Identify training needs for staff through a monthly Talent Need Analysis with HR Business Partners, Team Managers and BU head.
• Liaise with the internal L&D team, create a ‘Learning Centre of Excellence (LCOE)’, to plan training sessions for staff and engage vendors for external training programs identified.
• Focus on continuous improvement of training materials & methods, basis feedback from operations, trainers and trainees.
• Review post training feedback to improve consecutive programs and to enhance the user experience with the organisation.
• Track budgets, negotiate contracts, build and maintain relationships with third-party training providers.
• Ensure training programs are conducted effectively and in alignment with training objectives.

• Bachelor’s degree in HR/Psychology/Sociology/ or related fields
• Overall 4-6 years of experience in L&D
• A must have experience in Training Operations Management, Vendor Management and Coordination (to coordinate with internal & external partners – a team player)
• Proficient in MS –office suite
• Excel & analytical skills are a must
• Strong communication skills
• Ability to prioritize by identify more critical and less critical activities and assignments and adjust priorities when appropriate
• Familiarity with e-learning platforms and practices and Virtual learning exposure
• Proficient with Learning Management Systems (LMS)