Job Description

Line of Service AdvisoryIndustry/Sector FS X-SectorSpecialism OperationsManagement Level Senior Associate & Summary A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .Responsibilities:
As a compliance specialist, you will play a crucial role in ensuring adherence to legal and
regulatory requirements related to information technology. Your responsibilities will span from
handling appeals to monitoring regulatory updates and providing strategic guidance to minimize
operational disruptions. Here are the key aspects of your role at the client-Appeals Handling:o End-to-End Management: Handle appeals from start to finish, including analyzing the
appeal, preparing concise briefs, and drafting well-structured responses.
o Compliance Focus: Ensure that all responses align with orders and legal guidelines.Tracker Maintenance:o Up-to-Date Records: Regularly update and maintain track of all appeals and
resolutions.
o Accuracy and Timeliness: Ensure accurate and timely recording of relevant
information.
User Grievance Triage and Analysis:o Multichannel Approach: Analyze user grievances reported through various channels
(such as emails, social media, or customer support) promptly.
o Identify Trends: Identify recurring issues and trends to improve processes and
address user concerns effectively.Assisting with Communication:o Advisories and Notices: Collaborate with the team to prepare responses and related
communication for advisories, notices, or correspondence with regulators.
o Court Orders Summaries: Create concise summaries of court orders for internal use.Regulatory Updates and Impact Assessment:o Stay Informed: Keep abreast of new regulations, important court orders, and general
news related to IT laws.
o Summarize Impact: Analyze the impact of regulatory changes on the company and
its stakeholders.
o Strategic Recommendations: Propose implementation strategies to ensure
compliance while minimizing operational disruptions.Mandatory Skill Sets:\xef\x82\xb7 Knowledge on the IT Act, Grievance handling and responsePreferred Skill Sets:\xef\x82\xb7 Data Management & CommunicationsYears of Experience:
\xef\x82\xb7 6+ YearsEducational Qualification:
\xef\x82\xb7 LLB preferredEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of LawsDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required Skills Grievance Handling, Information Technology General Controls (ITGC)Optional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

PwC