Job Description

Career Category Information SystemsJoin Amgens Mission of Serving PatientsAt Amgen, if you feel like youre part of something bigger, its because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.What you will doLets do this. Lets change the world. In this vital role you will assist with the design, development, configuration, and deployment of end user technology capabilities including devices, asynchronous & synchronous collaboration & support enablement services. They interact with IS managers and vendors to identify and evaluate new technology products for their services, partner with business users to elicit and translate business requirements into technological solutions, review business requests for system enhancements, and undertake cost evaluation, standards reviews, and prioritization. They also deploy or upgrade the system or technical solution to meet business requirements for functionality and reliability, align IS strategy and planning with the companys business goals and objectives, provide consensus-based, scalable, and adaptable solutions, and establish relationships with internal and external partners to drive roadmaps from existing platforms to integrate with emerging technologies. The candidate should be dedicated and highly motivated with a focus on Microsoft 365 and Power Platform.Roles & Responsibilities:Assists with the design, development, configuration, and deployment of projects related to end user technologies including asynchronous collaboration services.Engineer, implement, and support Microsoft 365 solutions with a strong emphasis on Power Platform, including Power Apps, Power Automate, Power BI, and Power Pages.Provide technical leadership on key initiatives, including integrations, automations, custom applications, and workflow design.Develop and enforce standard processes for platform governance, security, and compliance.Monitor and maintain system performance, conducting fix and remediation as required.Perform hands-on development and configuration work, including API integrations, custom connectors, and data integrations between Power Platform and other enterprise systems.Lead Power Platform environment administration, including capacity management, licensing, data policies, and environments.Participate in the continuous improvement of development standards, tools, and processes for M365 and Power Platform engineering practices.Know the latest with updates, trends, and standard processes within the M365 ecosystem, bringing innovative ideas and recommendations to improve the platform's use and value.Interacts with IS managers and vendors to identify and evaluate new technology products for their servicesPartners with business users to elicit and translate business requirements into technological solutionsReviews business requests for system enhancements and undertakes cost evaluation, standards reviews, and prioritizationDeploys or upgrades the system or technical solution to meet business requirements for functionality and reliabilityProvide consensus-based, scalable, and adaptable solutionsEstablish relationships with internal and external partners to drive road maps from our existing platforms to integrate with emerging technologiesWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications:Masters degree and 1 to 3 years of Information Technology supporting Microsoft 365 ORBachelors degree and 3 to 5 years of Information Technology supporting Microsoft 365 ORDiploma and 7 to 9 years of Information Technology experience supporting Microsoft 365Must-Have Skills:Has 10+ equivalent years of experience in collaboration tools, with a solid background in developing and delivering customer-centric and user-friendly digital solutions.Experience in managing security, compliance, and governance within the Power Platform and Microsoft 365.Experience in driving transformation initiatives using Scaled Agile methodology.Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization.Good-to-Have Skills:Work experience in the biotechnology or pharmaceutical industry.Degree in Computer Science, Information Systems, Engineering, or Life Sciences.Experience with additional M365 workloads such as SharePoint, Teams, and OneDrive.Experience with Power Platform Center of Excellence (CoE) toolkit and its implementation.Familiarity with Copilot and AI-enabled services within the Microsoft 365 ecosystem.Ability to learn new technologies and be able to work and deliver high quality in a high pressure, fast paced environment.Familiarity with GxP standards and CFR 2Demonstrated ability to lead and work in a global, matrixed organizational structureExperience driving a collaborative culture that values technical depth, accountability, and customer service.Demonstrated ability to work effectively in a fast-paced, dynamic environment.Understanding of ITIL processes and implementation.Extensive knowledge of enterprise architecture frameworks and methodologiesExperience working with an ITSM (Information Technology Service Management) platform for Incident / Asset Management and Service RequestsThree years or more of experience in M365 platform engineering, with at least 1-2 years focusing on Power Platform.Demonstrated experience in implementing, customizing, and supporting Power Platform solutions.Solid understanding of M365 security, governance, and compliance.Soft Skills:Excellent analytical and solve skillsExcellent written and verbal communications skills (English) in translating technology content into business-language at various levelsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong problem-solving and analytical skills.Strong time and task leadership skills to estimate and successfully meet project timeline with ability to bring consistency and quality assurance across various projects.What you can expect of usAs we work to develop treatments that deal with others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Equal opportunity statementAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.Apply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

Amgen