Job Description

:OverviewTo work in a senior role in the team, take on extra responsibilities like Checking, Authorising, Training, Error analysis, root cause analysis, suggest solutions to improvise the quality of the team along with contributing to the daily production in the team.Key Accountabilities and main responsibilitiesStrategic Focus

• To be a team player, maintain good working relationships with colleagues, collaborate with others to achieve the team's goals.

Operational Management

• Suggest and identify process improvements/ process simplification ideas that positively impact efficiencies, quality standards and customer experience across the business
• Complete mandatory training by the required due date.
• To create & up keep Business Process Manuals & Make training manuals.
• To work as a Subject Matter expert in the team.
• To ensure the quality and productivity of ones/ self-production exceeds expectations.

People Leadership

• To be a mentor to the new joiners or colleagues who need assistance.
• Work collaboratively across the firm to achieve the Goals of the team / company

Governance & Risk

• To assist with query handling, quality error analysis, identify root cause and help with solutions to close the gaps.

Experience & Personal Attributes

• Good knowledge of Microsoft Office. Knowledge of writing Macros would be of added advantage.
• Effective communication skills, both written and verbal
• Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously
• Demonstrates good teamwork ethics, showing willingness to assist peers and take on additional tasks
• Able to maintain a high degree of accuracy and attention to detail
• Actively seeks out self-improvement, professional development opportunities and feedback
• Ability to work on tight deadlines and follow processes
• Basic understanding of relevant industry knowledge and commercial impacts
• Takes ownership of role, responsibilities, and understands the impact on the wider team
• Willingness to work in Rotational Shifts
• Should have a can do mentality.

About Us:MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.About the Team:Our hub in Mumbai and Pune has people working from state-of-the-art premises and plays a strategic role by providing operations processing and technology services and support, for MUFG Pension & Market Services businesses across the globe. We are rapidly growing our Mumbai team to build greater capability within the organisation, and provide specialised local services supported by the strength and scale of MUFG Pension & Market Services' global operations and knowledge base.MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

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