Senior Associate, Commercial Operations

Year    Mumbai, Maharashtra, India

Job Description


In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity\xc3\xa2\xc2\x80\xc2\x94not just answers\xc3\xa2\xc2\x80\xc2\x94in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you\xc3\xa2\xc2\x80\xc2\x99ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting.\xc3\x82 Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally\xc3\xa2\xc2\x80\xc2\x94and encourage our people to do the same.

At Kroll, your work will help deliver clarity to our clients\xc3\xa2\xc2\x80\xc2\x99 most complex governance, risk, and transparency challenges. Apply now to join\xc3\x82 One team, One Kroll.

The Commercial Operations team is charged with developing programs and processes that accelerate the firm\xc3\xa2\xc2\x80\xc2\x99s organic revenue growth rate.\xc3\x82 \xc3\x82 We work with executives, business unit/service line leaders and colleagues around the world to promote and facilitate cross-referrals, assess sales data and reward colleagues for successful revenue generation.\xc3\x82 Our Senior Associates will provide commercial support to Kroll managing directors and other colleagues around the world on Salesforce and other platforms, responding to inquiries and executing tasks that ensure high data quality and directly impact revenue generation.

Responsibilities:

  • Provide timely insights and analytical support to different internal business stakeholders to support effective business decision-making.
  • Be a pivotal part of the commercial operations team supporting all the client services colleagues on our global CRM platform Salesforce and other commercial support.
  • Manage quality and consistency of data, train users, generate reports and input data to support organization initiatives.
  • Prepares project work for quality review by shift supervisors.
  • Assesses data requests submitted by users and responds or escalates as appropriate.
  • Supports additional revenue generation programs beyond Salesforce such as LinkedIn Sales Navigator.
  • Performs research assignments related to CRO programs as necessary.
  • Contribute to team effort by accomplishing related results as needed.
Requirements:
  • 5-8 years of industry experience relevant to data reporting, dashboard preparations. Experience in preparation of commission reports will be an added advantage.
  • Proficiency in Excel including pivot tables and other advanced features.
  • Proficiency in internet research to verify company and professional information through open resources.
  • Knowledge of online databases such as Capital IQ that contain company profile data preferred.
  • Excellent written and verbal communication skills that help represent diverse communities.
  • Detail oriented, analytical and inquisitive
  • Experience working independently and with diverse teams.
  • Extremely organized with strong time-management skills.
  • Willing to work in 2pm-11pm shift as per business requirements.
  • Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
  • Ability to manage confidential, sensitive information.
In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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Job Detail

  • Job Id
    JD3121342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year