Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Managed ServicesManagement Level Senior Associate & Summary A career in our Service Operations Strategy practice, within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing whats possible, and turning that into a reality. We assist in transforming operations from the way organisations engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.Our team helps organisations improve their customer operations by harmonising the customer interface, customer engagement, service delivery, and back office operations. As part of the team, youll help develop strategies that increase operational efficiency and optimise our clients service operations.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
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