Job Description

Description :Position overview:This role in our Administration department is essential in facilitating seamless local, domestic and international travel arrangements for the Milliman team. We are seeking a highly organized and proactive candidate to manage travel for our operations in India and ensure the smooth and efficient handling of all travel-related tasks, requests and challenges. The ideal candidate will have extensive experience in travel management, logistics coordination, and providing exceptional service to meet the needs of our team.Key responsibilities:

• Managing the travel desk: oversee and manage the travel desk, ensuring all travel requests (domestic and international) are processed in a timely and efficient manner.

• Visa processing support: assist with visa processing, liaising with travel agencies, consulates, and ensuring all requirements are met for smooth approvals.

• Hotel bookings and negotiations: manage hotel reservations, negotiate competitive rates, and ensure accommodations meet travelers' needs and company policies.

• Handling travel inquires: respond to inquiries regarding travel-related services, including flights, car rentals, hotels, and tours, providing clear and comprehensive information to travelers.

• Vendor management: build and maintain strong relationships with travel agencies, transportation vendors, and service providers to ensure high-quality service delivery.

• Invoice, expense, and AP management: handle the invoicing, expense tracking, and payment processes related to travel arrangements, ensuring accuracy and compliance with company policies.

• Itinerary planning & costing: create detailed travel itineraries, including costing of tours, and coordinate bookings with hotels and other suppliers to ensure seamless travel experiences.

• Car and driver coordination: coordinate and assign car and driver services, working closely with vendors and administrative staff to ensure timely and reliable transportation.

• Visit coordination: collaborate with hotel and front desks to ensure smooth arrivals and departures for visitors to India, including coordination for office visits and site tours.

• Documents and reports: prepare and maintain all relevant travel documents, including itineraries, trackers, invoices, and reports.

• Admin Support: Support Admin team on other day to day other administrative tasks, events and initiatives.

• Minimum of five years of experience in managing a travel desk in a corporate environment, with a focus on both domestic and international travel coordination.

• This role is based in-office and requires high availability and flexibility to manage urgent or last-minute travel requests, in a dynamic work environment.

• Proven ability to negotiate favorable terms with travel service providers and maintain strong relationships with key vendors.

• Solid understanding of travel logistics, including visa processes, hotel bookings, car rentals, and coordination with vendors.

• Exceptional organizational skills, with the ability to manage multiple travel requests simultaneously while prioritizing effectively.

• Familiarity with travel management software and tools to streamline operations and improve efficiency.

• Strong interpersonal and communication skills, with the ability to provide excellent customer service to internal stakeholders and vendors.

Milliman