Job Description

Start your IT career with us!Senior Application Support Specialist(Open PAN India: Chennai, Bengaluru, Hyderabad, Indore & Mumbai)With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.Digitalization. Simply delivered.
At IT Services, we are passionate about .Net technology. Our Technical Support team is continuously expanding. No matter your level of Application Support Analyst proficiency, you can always grow within our diverse environment.#DHL #DHLITServices #GreatPlaceGrow together.
Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. Effective communication with our Product and BUIT teams will be the key.Ready to embark on the journey? Here\xe2\x80\x99s what we are looking for:
As a Application Support Analyst having Service level support skills combined with working experience on .Net hosted on Azure platform is a huge plus. Very good knowledge of ServiceNow tool for incident management will also be an integral part of this role.You are a technology aficionado, therefore you have a good understanding of [.Net, Oracle/SQL Database skills]. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.As array of benefits for you:

• Flexible Work Guidelines.
• Flexible Compensation Structure.
• Global Work cultural & opportunities across geographies.
• Insurance Benefit - Health Insurance for family, parents & in-laws, Term Insurance (Life Cover), Accidental Insurance.

DHL