Job Description

Senior Analyst, Security (Ping Identity)\xe2\x80\x93 Pune, IndiaWould you like work on a massively global scale with a FinTech company that is poised to revolutionize the industry? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it\xe2\x80\x99s time to join Western Union as a Senior Analyst, Security (Ping Identity).Western Union powers your pursuit.In this role, you will be responsible for providing L1/L2 support, onboarding new applications, troubleshooting, triaging incidents.Role Responsibilities

• As a Customer Identity Support Analyst, you will support the Customer Identity and Access Management (CIAM) team.
• You will be responsible for activities that include incident management, troubleshooting issues in Ping Directory and PingOne MFA, enabling MFA for user profiles, modifying user profile attributes in Ping APIs.
• Profile deletion/cleanup for applications across the business, analyzing logs for user profiles in Kibana, Splunk, and PingOne.
• Overall monitoring and health checks on environments.
• Ticket triage and management.
• This role proactively identifies degradations in service and makes decisions in responding to and solving incidents.

Role Requirements

• Minimum 4 year of hands-on experience in an information security role and 1 year experience with Identity Access Management required.
• 1 year of experience with Ping Identity preferred
• Able to think logically and analytically in a problem-solving environment.
• Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues.
• Ability to self-direct and work independently.

We make financial services accessible to humans everywhere. Join us for what\xe2\x80\x99s next.Western Union is positioned to become the world\xe2\x80\x99s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers\xe2\x80\x99 experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You\xe2\x80\x99ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you\xe2\x80\x99re ready to help drive the future of financial services, it\xe2\x80\x99s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.#LI-AC3 #LI-HybridEstimated Job Posting End Date: 06-30-2024This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Western Union