Job Description

Description
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We have a wide variety of career opportunities around the world -- come find yours.


Human Resources



The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.


Job overview and responsibilities



The People Analytics team is responsible for providing data driven people insights that drive the organization forward. The Sr Analyst - People Analytics will partner with the HR and business stakeholders to develop reactive & proactive reporting capabilities for people metrics across the employment lifecycle. This role requires experience with analytics & visualization tools to develop sustainable self-service solutions, data governance, and project management.


• Develop data visualization solutions that support reactive & proactive reporting capabilities for people metrics
• Partner with HR functions to support ongoing operational analytics efforts
• Perform multi-dimensional analysis to support complex projects leading to actionable insights that drive human resource strategy
• Identify actionable insights and share recommendations to influence the direction of the business
• Ensures best practices are followed for data capture and tracking
• Identifies data capture and analytics improvements and works with team to implement
• Build high-quality story decks, dashboards, tools and reports for operation's leadership, eTeam, front-line management and individual business teams throughout the organization
• Curate tables and views that serve as the "single source of truth" for United's operations data
• Perform multi-dimensional analysis to support complex projects leading to actionable insights that drive human resource strategy
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to business impact
• Identify actionable insights and share recommendations to influence the direction of the business
• Ensures best practices are followed for data capture and tracking
• Identifies data capture and analytics improvements and works with team to implement


This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.



Qualifications
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Required


• Bachelor's degree
• Statistics, engineering, business analytics, information systems, aviation management or related degree
• 4+ years analytics experience
• Data visualization (Tableau, Spotfire, PowerBI)
• Experience with Power BI, Spotfire or other visualization tools
• Knowledge of database interface tools, SQL, Python and programming concepts
• Strong understanding of databases and data structures
• Understanding of how and when to apply predictive and machine learning techniques like logistic regression, random forest, GBM, Neural Nets, SVM etc. is required
• Proven proficiency with Microsoft Excel and PowerPoint
• Outstanding writing, communication and presentation skills
• Strong strategic/critical thinking skills and problem-solving skills to complement
• Ability to work on several projects and initiatives simultaneously through appropriate prioritization
• Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner


Preferred


• Master's degree
• Experience working with large datasets and reporting or visualization tools, ability to tell a story using data



Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT