Job Description

Date: Jul 17, 2024
Location:
Bengaluru, KA, IN, 560092
Company: Vista
Senior Analyst



Who we are:

Vista's Engineering organization is working to make our company one of the world's most

well-known and successful data-driven companies. The cross-functional team includes analysts,

software and data engineers, architects, data scientists, product owners, and more - all

passionate about providing Vista with solutions, insights and tools to develop products and

services customer love. Vista Engineering team members are empowered to learn new skills,

communicate openly and be active problem-solvers.

CX data product teams support all the customer experience-focused teams across Vista in data

driven decisions. We provide the What and the Why for any customer experience-related

queries. Our insights are used to track the performance, fix experience issues and inspire new

developments. We are looking for an individual who is self-directed, creative, and enjoys

working in a fast-paced environment. Experience with user research/surveys, data analytics

tools and techniques is highly desired.



What You Will Do:

• Be immersed in diverse teams where you will collaborate on analyses and continually


bring forward ideas and insights to drive value for our customers.

• Be a great teammate who can coordinate across domains and time zones to see a


project through, from ideation and analysis to documentation and presentation.

• Be an internal consultant, sharing concrete insights to help your business partners


make better decisions on the full spectrum of the customer journey.

• Tell data stories and communicate effectively with all audiences: Use data analysis


tools and techniques to analyze research data and identify trends. Monitor and maintain

data accuracy. Maintain organized records and data sets.

• Set up and improve processes with innovative and creative ideas.
• Be a student, learning new techniques when required: you learn new skills to get to the


best possible recommendations when required. We've got you covered with in-house

experts and training.

• Be an owner, solving problems that might appear "out of scope": you must raise your


voice if something seems broken and proactively offer solutions.

• Collaborate in a fast paced, agile environment that focuses on delivering customer


value early and often.



Your Qualifications:

• Passionate about data and technology. Proficient in SQL. Other programming


languages/analytics platforms (e.g., Python, R, Google Analytics) and experience with

dashboards (tableau, looker, Power BI) and hypothesis testing is a strong plus.

• A resourceful and proactive problem solver. Strong analytical thinking, excellent


organizational skills, strong attention to detail, an ability to effectively deliver on projects

and support multiple business partners as well as a drive to proactively see, follow-up,

and resolve analytical problems.

• Have a growth mindset. A continuous self-learner by nature. Sees challenges as an


opportunity to grow. Someone who thinks setbacks and mistakes are valuable learning

moments; effort and feedback are essential tools to grow.

• Customer focused and partnering with stakeholders. Ability to not just think about


improving the end to end customer experience, but also to build intuitive analytics tools

by partnering closely with the internal users - advising and educating them on

data-related topics and help the team to develop and follow a data-driven approach to

Product Development.

• Inquisitive by nature. Comfortable with exploratory analysis and statistical techniques


and able to find meaningful patterns and trends in the data; ability to tackle complex

problems, drawing inferences from data, and create workable solutions based on

business rules.

• Experienced. Minimum 4 years of experience in analytics, preferably in an eCommerce


environment. Bachelor's degree in business, Mathematics, Statistics, Computer Science,

Engineering, Economics, or related field from a top-notch university. Experience in tech

startups or management consulting.



Why You'll Love Working Here:

We strive to give you everything you need to learn, grow, and succeed and take a step forward

in your learning journey - and your life. Through constant learning, collaboration, and perpetual

exposure to what's next, we're always pushing boundaries and broadening our horizons.

At Vista, we put great importance into the wellbeing of our employees, which is why we offer

perks that ensure an excellent work/life balance. Perks include flexible schedules, work from

home capabilities, and very generous time off, including our outstanding sabbatical-like

program, "Vistabreak", to name a few!



About Us:

As an e-commerce powerhouse, Vista is a dynamic organization that maintains an exciting,

entrepreneurial culture. With founder Robert Keane as chairman and Florian Baumgartner as

CEO, we've renewed our focus on empowering and helping small businesses to successfully

market and grow their business. To do this, we create customer value (and delight) through

accessible, cutting-edge technology. We thrive on providing opportunities for exploration,

collaboration, innovation and growth - for both our customers and our team.



Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified

candidates will receive consideration for employment without regard to race, color, sex, national

or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual

orientation, gender identity, gender presentation, legal or preferred name, marital status,

pregnancy, family structure, veteran status or any other basis protected by human rights laws or

regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the

law requires.





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