Senior Analyst Email Infrastructure
Year Thane, Maharashtra, India
Job Description
Job Highlights
- Accountable for Global Collaboration email Services
- Steering service provider to ensure services are operating as designed and agreed in SOW.
- Design, improve and implement the LXS standard processes.
- Streamline existing processes and systems to ensure smooth functioning of collaboration platforms.
- Define Continuous Improvement framework - Identify, Initiate and Implement improvements for services to best optimization of resources and as per best practices.
- Maintain service stability and quality, Initiate remedial or improvement actions.
- Ensure Service Management processes are followed.
- eg. Service Operations, Capacity Management (Availability), Configuration Management, Information Security Management, Complaint & Escalation Management."
Graduate with 8+ years of experience in Collaboration & Email Infrastructure Services, Client servicing, Service management and service Operations.
Certified for ITIL.
5 - 10 years
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Job Detail
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Job IdJD3246081
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear