Job Description

Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered.



Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow.



Nasdaq Technology is looking for resource in Cloud Managed Services to provide Cloud clients with secure and reliable services around Calypso solution. Our clients and team are based around the globe and demand for Cloud Managed Services is growing fast.
Team and Role Overview
Cloud Managed Services is part of Nasdaq (former Adenza) Cloud Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. Cloud Managed Services provide additional business services to our Cloud clients to help them achieve maximum business value from the application. Our clients and team are based around the globe and demand for Cloud Managed Services is growing fast.
Your role and responsibilities:• Direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting
• Investigate operational issues reported by Client's users
• Suggest how to resolve an issue and how to prevent its reoccurrence
• Provide advice relating to Client implementation of Calypso
• Following approval, make changes to functional configuration of the system
• Check the execution (success, failures) of scheduled tasks
• Supervise the exceptions related to real-time interfaces
• Analyse & identify the root cause of failures/exceptions and detail the possible solutions
• Proactively look for ways to improve customers usage of the application
• In case of software defect, build helpdesk ticket including a test case that explains the issue; demonstrate the issue to Product Support team if needed
• Prioritise for the deployment of a hotfix into a test environment
• Perform pre-validation testing of hotfixes or config changes in Client's test environment.


Crucial skills/attributes:• Master's degree in Finance (preferably), Mathematics, Business, Computer Science or I.T.
• Excellent verbal and written communication skills in English
• Knowledge of a broad range of financial products (Fixed Income, Equity and Interest Rate Derivatives, Commodities, FX Spot and Forward, Corporate actions, Structured Products, Cash/Treasury, Futures and Options) including how they are priced, settled and managed during their lifecycle.
• P&L reporting, including attribution and key concepts
• Understanding of Risk, Pricing, analytics Front and Back office reporting
• Settlement processing, book structure, accounting, trade lifecycle events, collateral management and related static data
• At least 3 years' experience in the capital markets sector (Business Analyst, Operations)


Desirable skills/attributes:• CFA, IMC or CISI qualified or other post graduate finance qualification
• Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification)
• Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp
• Proficiency using Bloomberg Terminal
• Market data sources (e.g. Bloomberg SAPI, Data License)
• Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft
• Knowledge of regulations impacting investment banks and asset managers
• Advanced Excel skills


Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.