Job Description

Vplak.com is one of Indiaxe2x80x99s fastest growing online shopping destinations started its business in 2015. At Vplak, you can buy wide range of electronics gadgets and accessories online at lowest price. Our highly experience team, Managed warehouse system, quality customer care center and fast courier service partners help us to give you an unparalleled shopping experience. Excellent value for money, quality products, quick delivery and easy returns are our priority. We have direct partnership with almost all the brands listed on our website, thus giving you a smooth end to end experience of shopping without any Interference of third party sellers. We are commited to ensure 100% purchase protection for purchase done on our website.The RoleYou will be responsible for :

• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Developing account plans to enhance service delivery.
• Developing strong internal relationships to optimise service delivery and ensure all practices are in line with internal guidelines and statutory requirements.

• You have at least 1 year experience including solid experience in a similar role within Internet.
• You are a strong networker & relationship builder
• You pay strong attention to detail and deliver work that is of a high standard
• You are highly goal driven and work well in fast paced environments

• Work in a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Join a well known brand within Ecommerce / Marketplaces

VPLAK