Job Description

Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Responsibilities:Reporting to the Manager - Client Implementation, this role will focus on new client onboarding and incremental business, into the Client Service Shared Operations, ensuring it is proactively managed and planned in close coordination with the Country clusters. You will ensure the successful implementation of new Client work ensuring that it delivers on client quality expectations, contractual commitments, and the scalability of the Shared Service Team.

• Jointly work with the Cluster 'on boarding' Teams to define, plan, and execute high priority client initiatives into the Back Office shared service environment in line with the Business objectives
• Lead and execute data migration projects for new and existing clients transitioning to Paxus
• Extract, transform, and load fund accounting data from legacy systems to Paxus
• Setup and configure fund structures, investor records, fee calculations, and reporting templates in Paxus
• To conduct one to one comparison of all transactions and reports between erstwhile Client applications vs Paxus and highlight any significant changes to be implemented in Paxus to accommodate client requirement to Project team
• To complete data migration for all information as per agreed timelines into Paxus from Client books
• Experience with open-ended funds, NAV calculations, and Investor transactions
• To understand clients reporting requirements and perform necessary testing to make sure it meets client's requirements
• To take complete ownership from date of migration and ensure smooth go-live of clients into Paxus accounting system
• Contribute to the continuous improvement of the global standard operating model for 'onboarding' new business and related functional groups/business partners
• Present and articulate shared services scope of work, features and standardized solutions, clear processes, and SLAs
• Coordinate with local Training teams to ensure that the relevant Client information is clear, and any Client nuances are documented for scalability
• Track and record each stage of the process for Shared service re incremental business effectively and efficiently, providing regular reporting on status and highlighting any issues
• Ensure that legal checks and requirements for potential clients are conducted satisfactorily.
• Comply with the Compliance and risk policies and protocols to ensure they are adhered to by the entire department and deficiencies repaired and escalated
• Coordinate with all relevant teams to ensure internal workflows will meet client needs and regulatory controls
• Communication of progress and expectations to key internal/external stakeholders
• Continue to optimise the Client onboarding process for the benefit of the Client and shared Service effectiveness
• Ensure that all projects are delivered on time, within the scope and agreed budget
• To document the policies and procedures for funds involved in migration and capture client specific scenarios in the documentation.

Key competencies for position and level

• Creates Collaborative Relationships establishes and maintains a wide variety of relationships with a wide variety of internal and external stakeholders, communicates well, manages conflict, Customer focused
• Delivers Consistent Results action orientated, plans, and aligns
• Ensures Accountability - Holding self and other accountable for meeting commitments

Key behaviours we expect to see.

• In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
• Overall, 5+ Years of experience in End-to-End Open Ended Fund accounting, Client Onboarding and Data migration
• Knowledge of local statutory reporting requirements across North American, Europe and APAC a plus
• Knowledge and experience in Paxus accounting systems, NAV calculations, and investor transactions, Demonstrated KYC/AML experience
• Strong communication skills
• Strong organizational and prioritization skills
• Ability to multitask and deliver to a tight deadline
• Enjoy working in a fast-paced and demanding environment
• Strong interpersonal skills and ability to work with people at all levels across all functions
• Team player

QualificationsEducation / professional qualifications

• xc2xb7 Minimum master's in accounting / Preferably Certified Accountants

Background experience

• xc2xb7 Client focussed environment
• xc2xb7 Open-Ended Fund Administration

Technical

• xc2xb7 Paxus Application experience and Fund accounting

Company, product, and market knowledge

• xc2xb7 Previous experience in a similar industry
• xc2xb7 Previous experience of a high-volume service centre

Languages

• xc2xb7 Fluent in English

Additional InformationAt IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

IQ-EQ