Job Description

Job Title - Senior Account Manager

Location - Mumbai

Job model - Hybrid



As a seasoned Senior Account Manager, you actively shape sales strategies to align with business goals and unlock maximum revenue potential. You offer clients comprehensive insights into our product line, while staying attuned to market dynamics and competitive landscapes. Your commitment extends beyond the sale--To ensure seamless customer service and timely order fulfilment. Participate in developing sales strategies to satisfy business plan objectives, as well as to maximize sales opportunities.



At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.



Key Responsibilities



• Provide clients with general and specific information regarding product line concepts.
• Keep abreast of competitive activities, prices, and new business opportunities. Provide ongoing customer services and follow-up to ensure the timely shipment of orders.
• Documents sales calls, interprets briefs, and communicates that information to their respective division, to the marketing and technical functions to ensure open communications so that customer requirements are appropriately communicated and satisfied.
• Provides clients with general and specific information regarding product line concepts.
• Keeps abreast of competitive activities, prices, and new business opportunities.
• Ensures that administrative functions such as forecasts and call reports, etc., are accurately maintained.
• Provides ongoing customer services and follow-up to ensure the timely shipment of orders.

We bring
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• An open, trusted, and flexible work environment that empowers people to take accountability for their work and own the outcome.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity.
• A firm belief that working together with our stakeholders and suppliers is the key to achieving great things.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.

You bring
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• Minimum of 7-10 years of sales experience, preferably in FMCG, Flavor & Fragrances, and Chemical/Ingredients
• Typically requires bachelor's degree in food technology or food science.
• PG in Business Administration will be an added advantage.

Equal Opportunities Commitment
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dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there's a place for everyone with us.


dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.





We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.





The application process
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Interested in this position? Please apply online by uploading your resume in English via our career portal. For further information, please contact Sailaja Karra, Talent Acquisition Team (sailaja.karra@dsm-firmenich.com)



About dsm-firmenich



As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavours, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than EUR12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life(TM) every day, everywhere, for billions of people.


www.dsm-firmenich.com


Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.