Job Description

Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do
this by taking a fresh approach to building and delivering software that is affordable, quick to
implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has
a global team operating from 13 global locations to serve more than 65,000 companies -- from
startups to public companies xe2x80x93 that rely on Freshworks software-as-a-service to enable a better
customer experience (CRM, CX) and employee experience (ITSM).Freshworksxe2x80x99 cloud-based software suite includes Freshdesk (omni-channel customer support),
Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service
desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and
has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our
customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2
Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Overview:We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the commercial segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Bangalore.Responsibilities (What you'll be expected to do):xe2x97x8f Be an enthusiastic person with a go-getter mindset to generate outbound prospects(with calls, emails & LinkedIn) and qualify them through continuous follow-ups and lead them to closure based on their requirement(end to end sales process).
xe2x97x8f Own individual targets and work towards onboarding new customers.
xe2x97x8f Generate revenue to hit individual targets & support to achieve team target
xe2x97x8f Collaborate with internal teams and represent Freshworks to the customer to solve their business requirements & queriesQualificationsxe2x97x8f Minimum graduate degree is mandatory
xe2x97x8f 4-8 years of work experience in any sales role with closure experience is mandatory.
xe2x97x8f Clear, concise, and effective written and oral communication skills.
xe2x97x8f Empathy towards customers and understanding their needs/requirements.
xe2x97x8f Interest, curiosity, and openness to learning new products & bring up new ideas.
xe2x97x8f Good interpersonal skills and ability to collaborate with internal stakeholders(teams) as well as end
customers.
xe2x97x8f Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced,
performance-driven environment.
xe2x97x8f Flexibility in working in different shifts/regions (especially North America). This is absolutely mandatory because you will be
expected to work in a specific shift for a minimum of two years.Additional InformationAll your information will be kept confidential according to EEO guidelines.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential,
purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and
ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the
workplace creates a more vibrant, richer work environment that advances the goals of our
employees, communities and the business.At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks