Job Description

Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS - Human Capital (HC)Management Level Manager & Summary A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. Youll focus on helping the local offices in driving the Firms people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Basic Qualifications:Minimum Degree Required: Bachelor Degree/ MBA DegreeMinimum Years of Experience:8+ year(s) of human capital or PwC experienceJob RequirementsPreferred Knowledge/Skills:Demonstrates extensive knowledge and/or a proven record of success in human resources policies and practices, preferably within a professional services environment, including, but not limited to, the following areas related to the internal operations of a global network of professional services firms:Understanding Segment business operations as well overall Firm strategy and core functional areas;Leveraging relationship building and communication strategies to influence decisions made by HR leadership;Analyzing and understanding strategic priorities to determine appropriate protocols to assess performance of HR operations;Performing analyses of HR operations for discussion/review with respective Segment HR leaders to assess trends and opportunities for continuous improvement;Developing action plans to address as necessary;Monitoring and reporting project status, including recommendations for leadership action needed;Integrating across projects, leverage lessons learned and act as knowledge manager and liaise across Segment HR team regarding project content and status;Determining project charters, including scope and objectives;Developing project timeline and budget;Identify and provide guidance to project team members, if applicable;Identifying and communicating with project stakeholders to obtain their input and feedback and to report on project status;Managing change related to the project;Implementing project and developing deliverables;Analyzing data relevant to project objectives to identify trends, monitor performance, and develop recommended action plans;Compiling key metrics reports, project status updates, and talking points;Providing advice and information to HR leader and key HR leadership team members, including during HR strategy formulation and leadership transitions;Developing and maintaining relationships with xSegment/Segment leadership team members across client service and support services functions;Planning agenda for significant HR communication events such as webcasts, conferences and trainings; and,Collaborating with HR leadership and Communications colleagues to develop and disseminate communications. Demonstrates extensive abilities and/or a proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled People experience, including:Understanding Segment business operations as well overall Firm strategy and core functional areas;Leveraging relationship building and communication strategies to influence decisions made by HR leadership;Analyzing and understanding strategic priorities to determine appropriate protocols to assess performance of HR operations;Performing analyses of HR operations for discussion/review with respective Segment HR leaders to assess trends and opportunities for continuous improvement;Developing action plans to address as necessary;Monitoring and reporting project status, including recommendations for leadership action needed;Integrating across projects, leverage lessons learned and act as knowledge manager and liaise across Segment HR team regarding project content and status;Determining project charters, including scope and objectives;Developing project timeline and budget;Identify and provide guidance to project team members, if applicable;Identifying and communicating with project stakeholders to obtain their input and feedback and to report on project status;Managing change related to the project;Implementing project and developing deliverables;Analyzing data relevant to project objectives to identify trends, monitor performance, and develop recommended action plans;Compiling key metrics reports, project status updates, and talking points;Providing advice and information to HR leader and key HR leadership team members, including during HR strategy formulation and leadership transitions;Developing and maintaining relationships with xSegment/Segment leadership team members across client service and support services functions;Planning agenda for significant HR communication events such as webcasts, conferences and trainings; and,Collaborating with HR leadership and Communications colleagues to develop and disseminate communications.Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);Using agile project management techniques (including sprint planning, backlog management and sprint review);Maintaining knowledge of current and emerging talent/performance technology trends and experience innovating with new HC technology tools;Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? YesJob Posting End Date

PwC