Job Description

Job Summary

We are seeking a proactive and dedicated Field Officer to join our security services team. The Field Officer will play a critical role in managing field operations, ensuring smooth deployment of security guards, and maintaining high service standards. This position requires excellent people management skills, a focus on guard welfare, and the ability to regularly engage with clients to ensure satisfaction.

Key Responsibilities

• Guard Recruitment and Data Management:
• Source, interview, and recruit security guards.
• Maintain and update guard data, ensuring all details are accurate and up-to-date.
• Site Visits and Client Engagement:
• Conduct regular site visits to monitor guard performance and ensure compliance with deployment standards.
• Collect feedback from clients regarding guard performance and address any concerns promptly.
• Guard Welfare Management:
• Oversee the welfare of guards, including accommodation, food arrangements, and health needs.
• Serve as the point of contact for guards, addressing their concerns and ensuring job satisfaction.
• Operations and Compliance:
• Ensure all sites are adequately staffed and manage any vacant positions using a floating team.
• Implement and monitor adherence to company policies, including the PSARA guidelines.
• Quality Assurance:
• Work closely with Inspection Officers and other stakeholders to uphold service quality.
• Provide detailed reports on site visits, feedback collected, and operational updates.
• Training and Development:
• Identify training needs for guards and coordinate with the training department to arrange sessions.
• Ensure guards are well-trained and prepared to meet client expectations.

Qualifications and Skills

• Education: Graduate in any discipline (preferred).
• Experience: Minimum of 2-3 years of experience in field operations, preferably in the security services industry.
• Skills:
• Strong recruitment and people management skills.
• Excellent communication and interpersonal abilities.
• Organizational and problem-solving skills.
• Proficiency in Microsoft Office and basic data management tools.
• Knowledge of security industry standards and compliance (PSARA certification is a plus).

How to Apply:
Send your updated resume to hr@eoxsecure.com with the subject line "Field Officer Application - [Your Name] or give us a call +91 9360133689 or 9500034041

Job Types: Full-time, Permanent, Fresher

Pay: ?19,000.00 - ?42,387.29 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Have you ever worked in Security Guard Service company?

Experience:

• total work: 1 year (Required)

Work Location: In person