Job Description

Job OverviewKey ResponsibilitiesPrimary ResponsibilitiesAs a Security Sales Support Analyst, your role will revolve around managing three main types of customer security requests: * RFP responses and RFI / pre-sales security questions

• Contractual review of security terms
• Post-sale security assessments and audit questionnaires

You will work collaboratively with our security, legal, and sales teams, making this an ideal opportunity for individuals experienced in customer/supplier contracting or those seeking to broaden their horizons into the realm of information security.Key Responsibilities

• Serving as the central point of contact for all customer-related security requests.
• Logging requests and collaborating with requestors to gather necessary contextual information.
• Establishing relationships with various teams to build a central repository of security-related information and presenting it in a client-friendly format.
• Conducting initial analysis of requests to determine response priority and complexity.
• Utilizing our knowledge database to complete as much of the request as possible before coordinating.
• Identifying the need for specialist input, coordinating handoffs, and ensuring timely delivery of responses.
• Engaging with specific security questions and reviewing detailed security terms in contracts.
• Managing escalations outside defined parameters.
• Leading the weekly customer engagement meeting.
• Providing regular reports on sales engagement activities.
• Promote information security best practices and safeguard our organization\xe2\x80\x99s data and systems.
• Reporting to the Security Governance, Risk, and Compliance Manager.

Skills & Experience

• 3+ Years experience with CRM
• A university degree, preferably in a commercial or legal field.
• A strong interest in IT and a desire to grow in the area of Information Security.
• Exceptional organizational and methodical skills.
• The ability to establish relationships easily while being assertive when required.
• Proficiency in English language.
• Knowledge of security frameworks such as ISO 27001, NIST, and HITRUST (desirable but not essential).

Join RWS\'s Information Security team and help us secure the future of our customers. Apply now and be a part of something great!Life at RWSAt RWS, we\xe2\x80\x99re here for one purpose: unlocking global understanding.As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.We work with over 80% of the world\xe2\x80\x99s top 100 brands, more than three-quarters of Fortune\xe2\x80\x99s 20 \xe2\x80\x98Most Admired Companies\xe2\x80\x99 and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you\xe2\x80\x99ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.RWS ValuesGet the 3Ps right \xe2\x80\x93 Partner, Pioneer, Progress \xe2\x80\x93 and we\xc2\xb4ll Deliver together as One RWS.For further information, please visit:RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristicsRecruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

RWS