Job Description

•Job description •:

• Direct and coordinate the activities of all security personnel.
• Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
• Ensure the safety and security of guests, staff, visitors and contractors at all times.
• Responsible for managing all safety & security, Fire Life Safety and food hygiene risks faced by the hotel.
• Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
• Record and notify all risks, deviations from hotel safety standards and any untoward incidents.
• Track departmental safety records and document medically treated and non-treated injuries.
• Oversees and guides the efforts of the Fire and Safety Committee.
• Oversees first aid program for guests and employees.
• Fluency in Hindi and Local language in both written and spoken and the capability to follow safety and security rules and procedures without compromises at all times is essential.
• Proficiency in CCTV, Fire and Safety systems.
• Assign duties and schedule staff to balance the needs of the hotel and productivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.
• Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.
• Monitor and follow proper key control guidelines in loss prevention and in the property.
• Conduct investigations and compile reports in a timely manner for any theft, loss, accident or any aspect that risks the safety of the hotel.
• Handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
• Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.
• Conduct regular mock fire evacuation drills as per the hotel's emergency standards.
• Develop and advise key personnel on emergency procedures.
• Implements action plans to monitor and control risk.
• Establish crisis management and contingency planning.
• Conduct regular walk-through rounds to observe the entire hotel.
• Supervision of all Security Personnel and gave clear direction on all security-related aspects.
• Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and/or guests
• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
• Interview, select, review and train new security officers according to hotel standards to maintain order throughout the hotel.
• Be available 24 hours a day for genuine emergencies within the property.

Experience:

At least 5 years of experience in corporate security/law enforcement /military preferably working in a hospitality environment.

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person