Job Description

About Mooveis on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.About the RoleAs the Security Liaison Officer at Moove, you will hold a critical position in ensuring the safety and security of our operations within the city. Your role involves collaborating closely with law enforcement agencies, local authorities, and internal security teams to implement and oversee comprehensive security measures for recovering our assets.. You will monitor and analyze security risks, develop emergency response plans, and lead efforts to mitigate potential threats to our assets, personnel, and customers.What youxe2x80x99ll be doing

• Handling recovery: apprehension, accident/damaged, stolen vehicles.

• Overseeing the security of the warehouse.

• Liaisoning with the local police authorities and recovery agency to ensure asset safety at all times

• Supervising the mobile police officers and recovery drivers.

• Recovering vehicles from non-compliant drivers, accident scenes, and law enforcement officers.

• Preparing accident reports.

• Preparing an apprehension report.

What you will need for this position

• Degree in any discipline

• 5+ years experience with the law and enforcement agency

• Experience with the transportation industry is an added advantage

• Candidates must possess outstanding organisational skills.

• Analytical mindset and good problem-solving skills.

Key Metrics

• Ensuring minimum turnaround time in resolving daily ops issues

• Solving NPA cases and recovering asset back from Police stations

• Minimising the rate of vehicle recovery and TAT of recovery

• Dispute resolution TAT while working with driver union issues

• Resolving challans/tickets at local RTAs. Count of ticket resolution to be monitored

• Managing DP crisis situations

About the teamOur team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.Moove is strongly committed to diversity within its community.The Companyxe2x80x99s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.Pre-hiring Notice: Moove relies on the accuracy of the information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.Moovexe2x80x99s Vision: Moove is a mobility asset finance company and is Uber's preferred fleet partner. Our Vision is to democratise vehicle ownership and empower mobility entrepreneurs worldwide.

Moove