Job Description

Job Responsibilities Assist the Security Manager in budgeting for the costs for the security department. Facilitate learning and development for all the team members of the department. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction. Performance Appraisal/ Management of the staff in the department. Implement techniques and systems to prevent or minimize waste, theft or pilferage within the hotel. Conduct investigations regarding theft or damage of property and personal injury occurring within the hotel. Make frequent rounds of the hotel and observe the security personnel engaged in their duties as well as the safety conditions of the hotel Respond as necessary to all calls for assistance by various departments or employees. Maintain good liaison with civil law enforcement agencies, Fire department and other government authorities. Continuously monitor radio traffic in order to be aware of the whereabouts in the various parts of the hotel. Ensure compliance with policies, systems and procedures relating to security and emergency situations (bomb threats, evacuation etc.) Review the efficiency of all surveillance and fire systems in the unit and recommend improvements. Ensure that all records and documents are maintained as per the standard norms of the unit. Conduct fire safety training for the employees of the hotel improve the general awareness of employees in fire safety. Ensure that all the security operations are in accordance with the management policy and that courteous service is accorded to all guests. Prepare the daily activity report and any other security report as required. Ensure that all hotel employees abide by the established house rules and regulations. Stay informed of the latest amendments in civil/criminal laws, technological advances in surveillance and safety equipment. Requirements : Assist the Security Manager in budgeting for the costs for the security department. Facilitate learning and development for all the team members of the department. Develop systems and procedures that achieve higher cost efficiency and guest satisfaction. Performance Appraisal/ Management of the staff in the department. Implement techniques and systems to prevent or minimize waste, theft or pilferage within the hotel. Conduct investigations regarding theft or damage of property and personal injury occurring within the hotel. Make frequent rounds of the hotel and observe the security personnel engaged in their duties as well as the safety conditions of the hotel Respond as necessary to all calls for assistance by various departments or employees. Maintain good liaison with civil law enforcement agencies, Fire department and other government authorities. Continuously monitor radio traffic in order to be aware of the whereabouts in the various parts of the hotel. Ensure compliance with policies, systems and procedures relating to security and emergency situations (bomb threats, evacuation etc.) Review the efficiency of all surveillance and fire systems in the unit and recommend improvements. Ensure that all records and documents are maintained as per the standard norms of the unit. Conduct fire safety training for the employees of the hotel improve the general awareness of employees in fire safety. Ensure that all the security operations are in accordance with the management policy and that courteous service is accorded to all guests. Prepare the daily activity report and any other security report as required. Ensure that all hotel employees abide by the established house rules and regulations. Stay informed of the latest amendments in civil/criminal laws, technological advances in surveillance and safety equipment.

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