Job Description

The TAC Engineer will be responsible for providing front line technical support to debug complex Network Security firewall problems by replicating the customer issues of diverse scopeResponsibilities:Provide front line technical support to debug complex networking firewall problems Helps customer solve reported security and networking problems of varied complexity Hands-On Configuration, Management Troubleshooting Experience On any Firewall - SonicWALL, Sophos, Fortinet, Palo Alto, Checkpoint of at-least 1 YearWork with engineering teams to replicate customer issues in lab environment and test possible fixes Knowledge, Skills and Experience: 1 to 3 Years of relevant work experience is required Required Education: BE or B Tech or Technical 3 Years DiplomaShould have at-least 1 Year Experience Configure Firewall based on defined Scope of Work Able To Understand Network Device And Their Functionality ie, Firewalls, Routers, L3 Manage Switch, L2 Switch, Modem Knowledge of Firewall Functionalities including Static Dynamic Routing, VPN, VLAN and Security Modules like Sandboxing, IDS, IPS, Content Filtering, Application Control Any of Firewall (SonicWALL, Sophos, Fortinet, Palo Alto ) What s In It For You Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity Inclusion: It s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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