Req ID: 214976 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security Center Operations Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Perform real-time log analysis to provide network and data security for NTT Data Services clients, leveraging log correlation platforms . Evaluate/deconstruct malware through open-source and vendor provided tools Respond to inbound phone and electronic requests for technical assistance from customers Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA) Perform all tasks required per shift including reporting, monitoring, and turnover logs Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities Provide resolution plans for system and network issues Confidently communicate technical information to NTT Data Services client base and internal technical team members Participate in knowledge sharing with other analysts and develop efficient customer solutions Maintain a working knowledge of local security policies and execute general controls as assigned
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